Global Partner Enablement & Operations Lead

dLocal; Cape Town; Hybrid; ZAR 800 000 - 1 200 000; Full time

Job summary

A leading fintech company in Cape Town seeks a strategic partner manager to oversee relationships and negotiate agreements with global partners. Ideal candidates will have extensive experience in payments operations and a proven ability to manage complex ecosystems. This role offers remote flexibility and various benefits including a premium Coursera subscription and social budget for team bonding.

Benefits

Remote work flexibility

Learning & development opportunities

Referral bonus program

Social budget for team bonding

Qualifications

• 8–10+ years experience in payments/fintech operations, partner or processor management.
• Proven leadership managing complex global partner ecosystems.
• Strong commercial acumen with a track record of strategic agreements.

Responsibilities

• Own end-to-end strategic relationships with partners and processors.
• Negotiate high-value commercial agreements across global markets.
• Oversee senior-level hypercare and escalation management.

Skills

Payments/fintech operations

Commercial negotiations

Payment flows

Data-driven analysis

Communication skills

Cross-functional programs

Education

Bachelor’s degree in Business, Engineering, Economics, Computer Science

Tools

SQL

BI tools

Job description

A leading fintech company in Cape Town seeks a strategic partner manager to oversee relationships and negotiate agreements with global partners. Ideal candidates will have extensive experience in payments operations and a proven ability to manage complex ecosystems. This role offers remote flexibility and various benefits including a premium Coursera subscription and social budget for team bonding.