Global Logistics & Order Management Specialist

Vontier; Dihlabeng Local Municipality; On-site; ZAR 25 000 - 35 000; Full time

Job summary

A global industrial technology company seeks a Customer Service Consultant specializing in Logistics/Supply Chain. This role involves managing customer orders, coordinating with factories, and ensuring compliance with international trade requirements. Candidates should possess a relevant degree, 5+ years of customer service experience, and strong skills in Excel and communication. This position emphasizes teamwork and problem-solving within a dynamic environment with opportunities for continuous growth.

Qualifications

• 5-year customer service experience required.
• Experience in Order Management is compulsory.
• Experience in Logistics and Supply Chain is necessary.
• Experience in International Trade is essential.
• Knowledge of import/export carriers and customs matters is a must.

Responsibilities

• Drive all back-office activities necessary to receive, process, and confirm customers’ orders.
• Understand international trade requirements within the Middle East and Africa region.
• Communicate constantly with sales and customers to ensure smooth operations.
• Log, monitor, and resolve all order issues as they arise.
• Evaluate orders and obtain necessary approvals before processing.

Skills

Strong Excel dashboard and visual presentation skills

Significant attention to detail

Problem-solving and decision-making skills

Strong interpersonal and communication skills (verbal & written)

Strong teamwork attitude

Fuel Retail industry knowledge and experience

Extensive knowledge of internal MRP processes and infrastructure

Education

Degree in relevant field

Equivalent Experience

Tools

Sales Force

Job description

A global industrial technology company seeks a Customer Service Consultant specializing in Logistics/Supply Chain. This role involves managing customer orders, coordinating with factories, and ensuring compliance with international trade requirements. Candidates should possess a relevant degree, 5+ years of customer service experience, and strong skills in Excel and communication. This position emphasizes teamwork and problem-solving within a dynamic environment with opportunities for continuous growth.