Giving Officer

Hashtag Nonprofit NPC; Cape Town; On-site; ZAR 300 000 - 400 000; Full time

Job summary

A nonprofit organization in Cape Town is seeking a Giving Officer to join its Development team. The role involves increasing donor engagement, executing fundraising campaigns, and managing relationships with supporters. Candidates should have at least five years in resource mobilisation with experience in online platforms. The position offers an opportunity to foster community engagement in a dynamic environment, while collaborating with a diverse team to achieve organizational goals.

Qualifications

• At least 5 years’ proven experience in mobilising resources through individual giving.
• Experience with online giving portals and crowdfunding.
• Knowledge of data protection requirements in resource mobilisation.

Responsibilities

• Support the development and execution of the giving programme.
• Manage and track potential donor journeys.
• Cultivate relationships with key supporters.

Skills

Resource mobilisation

Interpersonal skills

Problem-solving

Attention to detail

CRM systems

Tools

Google Suite

MS Office

Job description

AfrikaBurn Giving Officer

Location: Cape Town

Type of employment: Full time

Job Description

AfrikaBurn is looking to employ a part time Giving Officer to join the Development team. This role will be central to diversifying our resource mobilisation, have responsibility for the co-development and execution of donation appeals and campaigns, and stewarding our community and supporters. The Giving Officer will report to the Executive Director of Development (EDD) and work in open collaboration across the organisation.

The Giving Officer should be a team player who is open to working with volunteers. The required outputs of this role will be dynamic depending on the organisation’s needs and environment.

Roles and Responsibilities

• Support the development and execution of the giving programme to increase donor engagement, retention and resource mobilisation.
• Collate data and information to build case studies for support
• Draft and produce regular giving resources, including those required for direct appeals, for Comms team and Askers
• Collaborate on the development of creative and inspiring content
• Prepare and support Comms team and Askers with correct and current data and information
• Use data and creative techniques to develop appeals with integrity
• Manage and track potentials / donor journeys
• Cultivate and sustain relationships with key supporters to nurture consistent, personalised, discreet and excellent stewardship
• Foster engagement and retention, aligning organisational priorities and adapting to needs and priorities.
• Determine and utilise the most appropriate platforms and tools for integrated donor management
• Develop databases and use research tools to identify prospective donors for new or ongoing individual giving campaigns
• Support Development with the management of donor gateways
• Co-create a year round programme of engagement.
• Contribute to a culture of justice, equity, diversity and inclusion
• Keep pace with best practice, current trends and learnings across the sector.

Contribute to Development as a whole - researching, sharing and testing new ideas - supporting all resource mobilisation.

Qualifications And Requirements

Minimum Requirements

• At least 5 years’ proven experience in mobilising resources through individual giving
• Experience with local and international giving
• Experience with managing online giving portals and crowdfunding
• Experience with tech‑led giving campaigns
• Experience with Section 18A donations
• Knowledge of data protection requirements in resource mobilisation
• Intermediate to advanced Google Suite/ Google Apps or MS Office
• Experience with CRM systems
• Ability to learn and work within an hybrid environment
• Able to work in Cape Town

Traits (We value these highly)

• Collaborative and enthusiastic to work with others
• Proactive about problem‑solving and creating solutions
• Attention to detail - methodical, efficient, and meticulous
• Dynamic and able to work in a changing environment
• Conscientious; a strong sense of confidentiality, ethics, duty and personal responsibility
• Respectful of collective decision‑making and consultative processes
• Excellent interpersonal skills, able to work with people at all levels
• Able to embrace the unknown and try new things

How to apply

To apply for this role, please submit a CV and covering letter to [e-mail] with the subject line: Giving Officer. This position will remain open until a suitable candidate is found. AfrikaBurn reserves the right to not fill this position.

Date posted: 14 November 2025