Gf44 W&R Seta Learner

7B339B6E-831E-4763-A016-Edab066Af660; Upington; On-site; ZAR 300 000 - 400 000; Full time

Job summary

A leading retail group in South Africa offers a Workplace Learnership Programme for aspiring learners. Participants combine structured learning with hands-on experience, assisting with store operations and gaining valuable skills. The program requires a Grade 12 qualification and a commitment to learning in a dynamic environment. Candidates must be South African citizens, unemployed at the time of application, and able to communicate effectively in English. This role supports personal growth and career development in the retail sector.

Benefits

Funeral cover for employee and family members

Qualifications

• Must be between ages specified by SETA criteria.
• Ability to communicate in English and follow instructions.
• Physically fit to perform retail operational tasks.

Responsibilities

• Attend and complete training modules.
• Perform workplace duties under supervision.
• Greet and assist customers.

Skills

Willingness to learn

Good communication skills

Customer service orientation

Attention to detail

Team collaboration

Time management

Education

Grade 12 / NQF Level 4 qualification

Job description

Job Purpose

To participate in Pick n Pay's accredited Workplace Learnership Programme, combining structured learning with practical, on-the-job experience to gain occupational skills, workplace exposure, and a national qualification. The Learner contributes to daily store operations while completing theoretical and practical modules under the supervision of qualified mentors and managers.

Key Performance Areas (KPAs)

• Learning and Development Participation
• Workplace Application and Skills Practice
• Customer Service and Store Support
• Compliance and Safety Awareness
• Teamwork, Attendance, and Conduct

Learning and Development Participation

• Attend and complete all scheduled theoretical training modules as part of the learnership programme.
• Participate actively in classroom and workplace learning activities.
• Demonstrate understanding of core learning areas relevant to the qualification.
• Complete all assignments, portfolios of evidence (POE), and assessments on time.
• Apply feedback from facilitators, assessors, and mentors to improve performance.
• Maintain a positive and professional attitude towards learning and development.

Workplace Application and Skills Practice

• Perform designated workplace duties under supervision in accordance with the assigned department.
• Apply theoretical knowledge in practical, day-to-day store tasks.
• Assist in daily operations such as customer service, merchandising, stock control, hygiene, and product handling.
• Follow all Pick n Pay operational standards, Standard Operating Procedures (SOPs), and service guidelines.
• Demonstrate a willingness to learn and develop new competencies in the workplace.

Customer Service and Store Support

• Greet and assist customers politely and professionally.
• Support team members to ensure shelves, counters, or service areas are well maintained.
• Uphold Pick n Pay's standards for quality, service, and cleanliness.
• Follow instructions from supervisors to meet customer and store requirements.
• Handle customer interactions with respect and courtesy, referring queries to senior staff where needed.

Compliance and Safety Awareness

• Comply with Occupational Health and Safety Act (85 of ...), Food Safety, and Hygiene Regulations.
• Follow Pick n Pay's policies regarding PPE, safety, and workplace conduct.
• Report any unsafe conditions, hazards, or incidents immediately.
• Ensure personal hygiene and grooming meet company standards.
• Maintain a clean, organized, and safe working environment.
• Protect company property and maintain confidentiality of information.

Teamwork, Attendance, and Conduct

• Work cooperatively with colleagues, supervisors, and trainers.
• Demonstrate respect, punctuality, and reliability at all times.
• Participate in departmental and HR meetings or briefings when required.
• Adhere to store rules, dress code, and code of conduct.
• Represent the Pick n Pay brand positively through professionalism and accountability.
• Show initiative and commitment to completing the learnership successfully.

Performance Indicators

• Attendance and participation in all training sessions
• Completion and quality of learning assessments and POE submissions
• Application of learned skills in the workplace
• Feedback from mentors and supervisors
• Adherence to Pick n Pay standards, values, and policies
• Punctuality, professionalism, and commitment to learning goals

Health, Safety & Compliance

• Adhere to the Occupational Health and Safety Act, 85 of ... and Pick n Pay's internal safety procedures.
• Maintain a clean, hazard‑free workspace.
• Use appropriate PPE as required for each department.
• Report all safety incidents, near‑misses, and hazards immediately.
• Participate in health and safety induction and refresher training.
• Ensure compliance with hygiene and food safety practices (where applicable).

Requirements

• Minimum Requirements:
  • Grade 12 / NQF Level 4 qualification (minimum education requirement)
  • South African citizen with a valid ID document
  • Unemployed at the time of learnership appointment
  • Must be between years old (as per SETA criteria)
• Eligibility and Background:
  • No conflict of interest with the employer or anyone in a position of authority
  • Must not have been employed as a domestic worker previously in this placement
• Communication and Fit:
  • Ability to communicate in English and follow instructions
  • Physically fit to perform retail operational tasks
  • Willing to work flexible hours, weekends, and public holidays as per training schedule
• Skills and Competencies:
  • Willingness to learn and grow professionally
  • Good communication and interpersonal skills
  • Time management and responsibility
  • Customer service orientation
  • Attention to detail and accuracy
  • Basic numeracy and literacy
  • Team collaboration and adaptability
  • Enthusiasm and commitment to Pick n Pay values
• Personal Attributes:
  • Eager to learn and self‑motivated
  • Responsible and reliable
  • Respectful and well‑mannered
  • Honest and trustworthy
  • Friendly and customer‑oriented
  • Positive attitude and open to feedback
  • Demonstrates Pick n Pay's values of Integrity, Accountability, and Care
• Benefits:
  • Funeral cover for employee and direct family members.