German-Speaking Remote Customer Service & Sales Rep

Black Pen Recruitment; Remote; ZAR 200 000 - 300 000; Full time

Job summary

A leading recruitment agency is seeking a German Speaking Customer Service and Sales Representative to assist passengers for a prestigious airline in Germany and English. This fully remote position involves handling customer queries, reservations, and performance targets. Candidates must be based in South Africa, possess fluent German, and have a stable internet connection. A fully paid training period is included, with flexible working shifts expected. Ideal for individuals looking to develop their customer service skills while working from home.

Benefits

Fully paid product and systems training

Work from home flexibility

Qualifications

• Must be a South African resident with a permanent residence permit or South African ID.
• Fibre internet connection or fixed stable ADSL line required.

Responsibilities

• Assist passengers with travel-related queries in German and English.
• Handle voice calls and written correspondence in both languages.
• Meet specific key performance indicators and service levels.

Skills

Native level fluency in German language: Verbal & Written

Flexibility to work shifts

Job description

A leading recruitment agency is seeking a German Speaking Customer Service and Sales Representative to assist passengers for a prestigious airline in Germany and English. This fully remote position involves handling customer queries, reservations, and performance targets. Candidates must be based in South Africa, possess fluent German, and have a stable internet connection. A fully paid training period is included, with flexible working shifts expected. Ideal for individuals looking to develop their customer service skills while working from home.