German-Speaking Remote Customer Service & Sales Rep

Black Pen Recruitment; Remote; ZAR 30 000 - 50 000; Full time

Job summary

A leading recruitment agency is seeking a German Speaking Customer Service and Sales Representative for a prestigious airline. This role involves assisting passengers with travel-related queries in both German and English. Successful candidates must possess native-level German fluency, be flexible with work shifts, and have a stable internet connection. The position is fully remote after initial in-office training and offers a dynamic, fast-paced call center environment.

Benefits

Fully paid product and systems training

Work for a prestigious airline brand

Qualifications

• Located in South Africa, must have permanent residence permit or South African ID.
• Fibre internet connection or fixed stable ADSL line required.
• Experience in customer service is an advantage.

Responsibilities

• Assist passengers with pre & post flight travel-related queries.
• Handle voice calls and written correspondence in German & English.
• Meet specific key performance indicators and client service levels.

Skills

Native level fluency in German language

Flexibility to work shifts

Excellent communication skills in English

Job description

A leading recruitment agency is seeking a German Speaking Customer Service and Sales Representative for a prestigious airline. This role involves assisting passengers with travel-related queries in both German and English. Successful candidates must possess native-level German fluency, be flexible with work shifts, and have a stable internet connection. The position is fully remote after initial in-office training and offers a dynamic, fast-paced call center environment.