German-Speaking Remote Airline Customer Service & Sales

Black Pen Recruitment; Remote; ZAR 250 000 - 450 000; Full time

Job summary

A leading recruitment agency is seeking a German Speaking Customer Service & Sales Representative to assist a prestigious airline brand. The role requires fluency in German and English, along with customer service skills. Responsibilities include handling travel-related queries and working with airline reservation systems. Applicants must be located in South Africa and available for a fully remote position that operates on a 24/7 rotational basis. Full training will be provided.

Qualifications

• Located in South Africa with permanent residence permit or South African ID.
• Flexibility to work on a 24/7 rotational shift basis.
• Ability to work in a high-pressure call center environment.

Responsibilities

• Assist passengers with travel-related queries in German and English.
• Handle airline reservations systems and voice calls.
• Meet specific key performance indicators for client service levels.

Skills

Fluency in German

Customer service skills

Effective communication in English

Job description

A leading recruitment agency is seeking a German Speaking Customer Service & Sales Representative to assist a prestigious airline brand. The role requires fluency in German and English, along with customer service skills. Responsibilities include handling travel-related queries and working with airline reservation systems. Applicants must be located in South Africa and available for a fully remote position that operates on a 24/7 rotational basis. Full training will be provided.