General Manager - Sports & Leisure

Maestria Recruitment & Consulting Tanzania; Johannesburg; On-site; ZAR 600 000 - 750 000; Full time

Job summary

A leading recruitment firm is seeking a General Manager for a premium sports complex in Dar es Salaam. The ideal candidate will have over 10 years of experience in hospitality or sports management, with at least 5 years in a senior leadership role. Responsibilities include overseeing operations, leading a team of over 15, managing budgets, and ensuring an exceptional customer experience. Fluency in English is required, and knowledge of Swahili is a plus. This role offers a unique opportunity to lead a dynamic facility in a vibrant city.

Qualifications

• 10 years of experience in hospitality, sports management, or tourism.
• 5 years in a General Manager or senior leadership role, overseeing complex operations.
• Strong leadership and team management skills in a dynamic, customer‑facing environment.
• Expertise in business operations, financial management, and strategic planning.
• Passion for sports, fitness, and delivering exceptional customer experiences.
• Fluency in English; knowledge of Swahili is an advantage.

Responsibilities

• Oversee daily operations of the sports complex, restaurant, and boutique.
• Manage a team of 15+ employees, including hiring and training.
• Ensure a premium and engaging experience for visitors and members.
• Develop and manage budgets, control costs, and optimize revenue streams.
• Develop promotional strategies and build relationships with partners.
• Ensure operations comply with local regulations and safety standards.

Job description

Location : Dar es Salaam, Tanzania – Open to expatriates, To be filled ASAP.

About the Role

We are hiring a General Manager for a premium sports complex in Dar es Salaam, featuring sports courts, a restaurant, and a boutique.

Key Responsibilities

• Operational Management: Oversee daily operations of the sports complex, restaurant, and boutique to ensure efficiency and high service standards.
• Team Leadership: Manage a team of 15+ employees, including hiring, training, and performance management.
• Customer Experience: Ensure a premium and engaging experience for all visitors and members.
• Financial & Business Performance: Develop and manage budgets, control costs, and optimize revenue streams.
• Marketing & Partnerships: Develop promotional strategies and build relationships with local and international partners.
• Compliance & Safety: Ensure all operations comply with local regulations and maintain high safety standards.

Qualifications

• 10 years of experience in hospitality, sports management, or tourism.
• 5 years in a General Manager or senior leadership role, overseeing complex operations.
• Strong leadership and team management skills in a dynamic, customer‑facing environment.
• Expertise in business operations, financial management, and strategic planning.
• Passion for sports, fitness, and delivering exceptional customer experiences.
• Fluency in English; knowledge of Swahili is an advantage.