General Manager - Somerset West

Proactive Recruitment; Stellenbosch; On-site; ZAR 600 000 - 800 000; Full time

Job summary

A luxury boutique hotel in Stellenbosch is seeking an experienced General Manager to lead their team and deliver exceptional guest experiences. The ideal candidate will have a strong background in Food & Beverage, proven leadership skills, and a hands-on approach. Responsibilities include overseeing hotel operations, managing budgets, and ensuring exceptional service standards. This position offers a dynamic work environment for a passionate hospitality professional.

Qualifications

• Proven experience as a General Manager or senior hotel manager in luxury hospitality.
• Strong Food & Beverage background is essential.
• Ability to thrive in fast-paced, guest-focused environments.

Responsibilities

• Provide overall strategic and operational leadership for the hotel.
• Drive exceptional service standards across all departments, especially in Food & Beverage.
• Manage and optimise hotel budgets and financial performance.

Skills

Leadership skills

Food & Beverage expertise

Communication skills

Financial acumen

Job description

We are recruiting an experienced and passionate General Manager to lead a luxury boutique hotel in Somerset West. This is a senior leadership role suited to a hands‑on hospitality professional with a strong Food & Beverage background and a proven ability to deliver exceptional guest experiences.

Key Responsibilities

• Provide overall strategic and operational leadership for the hotel
• Drive exceptional service standards across all departments, with a particular focus on Food & Beverage excellence
• Manage and optimise hotel budgets, forecasting, stock control and financial performance
• Lead, motivate and develop department heads and staff to create a high‑performance culture
• Oversee all F&B operations including restaurant, bar, menus, service quality and supplier relationships
• Ensure compliance with all health & safety, hygiene and statutory regulations
• Build strong relationships with guests, suppliers and local partners
• Identify opportunities to grow revenue through events, functions and innovative F&B offerings

Requirements

• Proven experience as a General Manager or senior hotel manager within a luxury or boutique hospitality environment
• Strong Food & Beverage background is essential
• Sound financial acumen with experience in budgeting, cost control and revenue management
• Excellent leadership, communication and people management skills
• A hands‑on, service‑driven approach with a passion for hospitality
• Ability to thrive in a fast‑paced, guest‑focused environment