General Manager

EnableSA; Johannesburg; On-site; ZAR 600 000 - 750 000; Full time

Job summary

A leading operations management firm in Johannesburg is seeking an experienced Operations Manager to lead a team in delivering high-quality service to clients in the automotive and industrial sectors. The successful candidate will manage SLA requirements, client satisfaction, and budget targets. A minimum of 10 years' experience in warehousing and logistics at senior management is essential, along with an NQF 8 qualification. This role requires proven performance in dynamic environments.

Qualifications

• Minimum of 10 years’ experience in a warehousing and logistics environment at senior management level.
• Experience preferably within the automotive or industrial equipment industries.
• Proven track record of exceptional performance in a fast-paced environment.

Responsibilities

• Lead a team of Operations Managers to meet performance metrics.
• Manage client relationships and ensure service level agreements are met.
• Oversee governance and operational excellence.

Skills

Operations Management

Stakeholder Management

Customer Relations

Revenue Management

Education

NQF 8 qualification in Operations Management or similar

Job description

Johannesburg, South Africa | Posted on 02/25/2025

Reporting to the Operations Director, the successfulcandidate will lead a team of Operations Managers responsible for the executionand achievement of multiple clients’ SLA requirements, accounts’ revenue andcost budget targets, client contract management and client satisfaction withinthe automotive and industrial equipment industries.

Responsibilities

• Business Performance (service level, revenue,costs, process, quality, safety, people)
• Key Client Stakeholder Management
• Service Delivery Governance
• Customer Relations
• Operations Excellence

Requirements

• An NQF 8 qualification in either OperationsManagement, Business Management, Supply Chain Management, Engineering orsimilar
• Minimum of 10 years’ experience in awarehousing and logistics environment at senior management level; preferablywithin the automotive, industrial equipment or manufacturing industries
• Proven track record of exceptionalperformance in a fast paced and dynamic working environment