General Manager

Kendrick Recruitment; Cape Town; On-site; ZAR 600 000 - 750 000; Full time

Job summary

A recruitment agency is seeking an experienced General Manager for a high-end smart-casual restaurant in Cape Town. The ideal candidate will have at least 2 years of management experience in a similar environment, showcasing strong leadership, operational excellence, and the ability to handle high-pressure situations. The position offers a competitive salary and requires someone passionate about delivering exceptional guest experiences and maintaining high operational standards.

Qualifications

• Minimum of 2 years experience as a General Manager in a similar environment.
• Strong understanding of smart-casual dining standards.
• Solid administrative and financial acumen.

Responsibilities

• Oversee daily restaurant operations to ensure smooth efficient service.
• Maintain high standards of guest experience and service delivery.
• Lead, motivate and manage the full front-of-house team.
• Implement and maintain operational systems and service procedures.
• Manage stock control, ordering, budgeting and cost efficiencies.

Skills

Leadership and team-management skills

Excellent communication and interpersonal abilities

Operational excellence

Ability to multitask and work well under pressure

Job description

Job Overview

Property Type: Luxury Smart-Casual Restaurant (90 Seats)

Location: Cape Town

Salary: R35000 Negotiable DOE

Kendrick Recruitment is seeking an experienced General Manager for a high-end smart‑casual restaurant in Cape Town. This role requires a polished hospitality professional with strong leadership abilities and a proven track record in managing premium dining venues.

Key Responsibilities

• Oversee daily restaurant operations to ensure smooth efficient service
• Maintain high standards of guest experience and service delivery
• Lead, motivate and manage the full front‑of‑house team
• Implement and maintain operational systems and service procedures
• Manage stock control, ordering, budgeting and cost efficiencies
• Ensure brand standards are consistently upheld
• Handle guest queries, feedback and conflict resolution professionally
• Support business development and contribute to growth strategies

Requirements

• Minimum of 2 years experience as a General Manager in a similar environment
• Strong leadership and team‑management skills
• Proven track record of achieving operational excellence
• Excellent communication and interpersonal abilitiesStrong understanding of smart‑casual dining standards
• Ability to multitask and work well under pressure
• Solid administrative and financial acumen

Additional Skills

• Restaurant Experience
• Hospitality Experience
• Interviewing
• Management Experience
• Profit & Loss
• Employment & Labor Law
• Sanitation
• Leadership Experience
• P&L Management
• Restaurant Management
• Retail Management
• Recruiting

Employment Type

Full Time