Funeral & Life Insurance Claims Assessor - Pipeline

Capitec; Cape Town; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A financial services company in Cape Town is seeking a motivated individual for the role of Claims Assessor to improve operational excellence in insurance. The ideal candidate will oversee funeral and life insurance claims, analyzing accuracy and ensuring compliance with policies. A minimum of 3 years' experience in claims is essential along with a Grade 12 qualification. The role involves stakeholder engagement and assessing claims to minimize losses while maintaining service levels.

Qualifications

• Minimum of 3 years practical experience in funeral and/or life insurance claims assessment.
• Experience in stakeholder management and client engagement.
• Understanding of the long-term insurance industry and claims handling processes.

Responsibilities

• Support funeral claims process set-up.
• Review and verify claims for accuracy and completeness.
• Resolve complex claims queries and complaints within service level agreements.

Skills

Administration Skills

Attention to Detail

Decision making skills

Numerical Reasoning skills

Planning, organising and coordination skills

Education

Grade 12 National Certificate / Vocational

Job description

A financial services company in Cape Town is seeking a motivated individual for the role of Claims Assessor to improve operational excellence in insurance. The ideal candidate will oversee funeral and life insurance claims, analyzing accuracy and ensuring compliance with policies. A minimum of 3 years' experience in claims is essential along with a Grade 12 qualification. The role involves stakeholder engagement and assessing claims to minimize losses while maintaining service levels.