Fruit & Veg Manager

Profile Personnel; East London; On-site; ZAR 167,400 - 279,000; Full time

Job summary

A leading retail company in East London is looking for a candidate to oversee the operations of the fruit and vegetable department. Responsibilities include managing inventory, ensuring product quality, and providing excellent customer service. Experience in team leadership and compliance with food safety standards is essential. This role offers the opportunity to develop strategies for sales growth and staff motivation.

Responsibilities

• Oversee the receiving, storing, and displaying of fruit and vegetable products.
• Conduct regular stocktakes and maintain optimal inventory levels.
• Provide friendly assistance to customers regarding produce selection.
• Supervise, train, and motivate department staff.
• Ensure adherence to food safety standards and hygiene procedures.
• Monitor department sales and develop strategies to improve profitability.

Job description

Key Responsibilities

1. Department Operations

• Oversee the receiving, storing, rotating, and displaying of all fruit and vegetable products.

• Ensure the department meets quality, freshness, and presentation standards at all times.

• Maintain proper temperature control and handling processes to reduce waste and spoilage.

• Implement seasonal and promotional layouts to maximise sales.

2. Inventory & Stock Control

• Conduct regular stocktakes and maintain optimal inventory levels.

• Monitor product quality and remove items not meeting standards.

• Forecast demand and place orders with suppliers to ensure product availability.

• Minimise shrinkage through effective rotation and waste management strategies.

3. Customer Service

• Provide friendly, knowledgeable assistance to customers regarding produce selection and use.

• Handle customer inquiries, complaints, and special requests professionally.

• Ensure the department delivers a consistently positive shopping experience.

4. Team Leadership

• Supervise, train, and motivate department staff.

• Create staff rosters and allocate daily tasks.

• Promote a safe, efficient, and supportive working environment.

• Conduct performance reviews and provide ongoing coaching.

5. Compliance & Safety

• Ensure adherence to food safety standards, hygiene procedures, and company policies.

• Maintain cleanliness of the department, equipment, and storage areas.

• Comply with workplace health and safety regulations.

6. Sales & Performance

• Monitor department sales, margins, and KPIs.

• Develop strategies to grow revenue and improve profitability.

• Collaborate with the store manager on pricing, promotions, and merchandising plans.