Front Office Leader: Guest Services & Operations

Marriott Hotels Resorts; Durban; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A global hospitality company in Durban is seeking a Front Office Assistant Manager to support daily operations and enhance guest services. The successful candidate will supervise front desk staff, manage guest interactions, and ensure compliance with operational standards. A high school diploma and a minimum of two years' experience in guest services is required. This role offers a dynamic work environment with opportunities for career growth within the hospitality industry.

Qualifications

• Experienced in guest services for at least two years.
• Supervisory experience in front desk operations is preferred.

Responsibilities

• Supervise front desk staff.
• Manage guest interactions and ensure satisfaction.
• Ensure compliance with operational standards.

Education

High school diploma

Job description

A global hospitality company in Durban is seeking a Front Office Assistant Manager to support daily operations and enhance guest services. The successful candidate will supervise front desk staff, manage guest interactions, and ensure compliance with operational standards. A high school diploma and a minimum of two years' experience in guest services is required. This role offers a dynamic work environment with opportunities for career growth within the hospitality industry.