Front of House Guest Experience Associate

Bushwise; Hluhluwe; On-site; ZAR 50 000 - 200 000; Full time

Job summary

A hospitality company in Hluhluwe is seeking a dedicated team member to support the Front of House team in delivering exceptional guest experiences. The role involves welcoming guests, assisting with check-in, and providing attentive service throughout their stay. Responsibilities also include supporting dining service, maintaining cleanliness, and assisting with basic administration. Ideal candidates will have a Grade 12 education and strong English communication skills. Previous experience is beneficial but not essential. Shift work, including weekends and public holidays, is required.

Qualifications

• Experience in hospitality or customer service is advantageous.
• Willingness to work shifts, weekends, and public holidays.
• Valid driver's license is advantageous.

Responsibilities

• Welcome guests on arrival and assist with check-in and orientation.
• Support food and beverage service during meals.
• Report maintenance issues promptly.
• Assist with basic FOH administration, including guest movements.

Skills

Customer service

Attention to detail

Fluent in English

Education

Grade 12 / Matric

Job description

A hospitality company in Hluhluwe is seeking a dedicated team member to support the Front of House team in delivering exceptional guest experiences. The role involves welcoming guests, assisting with check-in, and providing attentive service throughout their stay. Responsibilities also include supporting dining service, maintaining cleanliness, and assisting with basic administration. Ideal candidates will have a Grade 12 education and strong English communication skills. Previous experience is beneficial but not essential. Shift work, including weekends and public holidays, is required.