Fraud Team Leader (Fintech & Stablecoins)

Black Pen Recruitment; Remote; ZAR 300 000 - 400 000; Full time

Job summary

A leading recruitment agency is seeking a Fraud Team Leader for a remote role in Johannesburg, South Africa. This position demands strong analytical skills and a minimum of 3 years’ experience in fraud risk management within the financial sector. The ideal candidate should have a deep understanding of fintech and cryptocurrency, alongside proficiency in SQL. Responsibilities include overseeing the fraud team, developing fraud prevention strategies, and collaborating with external stakeholders to minimize risk. An adaptable, results-driven individual with excellent communication skills will thrive in this role.

Qualifications

• 3+ years in risk or fraud department at financial institution.
• Experience managing a fraud/risk team is advantageous.
• Familiarity with Visa and Mastercard risk tools is a bonus.
• Experience in fintech/cryptocurrency is required.
• Intermediate to advanced SQL knowledge is advantageous.

Responsibilities

• Oversee day-to-day fraud team operations.
• Develop tools and processes for superior fraud detection.
• Manage investigations on payment recalls or chargebacks.
• Interact with external parties for risk-based decisions.

Skills

Fraud management

Analytical skills

Communication

Problem-solving

Financial Crime knowledge

SQL

Blockchain analytics

Proactive communication

Job description

About the job Fraud Team Leader (Fintech/Stablecoins/Remote)

Our Client is the largest and the first licensed on/off-ramp platform for stablecoins in Africa. They are dedicated to offering innovative solutions in the African stablecoins space. Our client is committed to making stablecoins accessible and understandable for everyone, providing their customers with secure and user-friendly platforms for their financial transactions.

Job Type: Remote | Full-time

Requirements

• At least 3 years of experience at payments processor, card acquirer, bank in risk or fraud department
• At least 2 years of experience managing a fraud or risk team (an advantage)
• Experience with Visa and Mastercard risk tools (an advantage)
• Financial services, online payments, e- commerce and mobile wallet experience and monitoring required
• Experience in fintech/cryptocurrency is required
• Intermediate to advanced SQL (an advantage)
• Familiarity with blockchain analytics tools
• Enhanced knowledge of Financial Crime, AML and STR/SAR directives.
• Proficient in Monitoring systems and rules tuning
• Working knowledge of forecasting and KPIs
• Extremely tech savvy
• Strong analytical and problem solving skills.
• Extremely proactive communicator willing to raise flags when needed and keep all relevant stakeholders well informed of ongoing risk or fraud related activities
• Results driven, ability to work under pressure with a high degree of independence and focus

Personal Attributes

• Efficiency focused
• Excellent communication and documentation skills
• Attention to detail, strong sense of responsibility and very high level of integrity
• Ability to take charge in critical situations and work on resolving problems
• Build, mentor and manage a team
• Adaptable and flexible
• Ability to work across all levels of the organisation and with external stakeholders

Responsibilities:

• Oversee day to day work of the fraud team including fraud prevention and mitigation globally across a large variety of funding methods
• Develop and monitor strategies, tools, processes, models and ensure that they deliver superior fraud detection while balancing approval rate and P&L impacts.
• Oversee investigations on all payment recalls or chargebacks
• Manage resolving queued transactions within service level agreements
• Compiling and implementing security measure systems and fraud prevention strategies
• Interact directly with banks, clients, and other third parties to inform risk-based decision making
• Maintain fraud analysis models to improve efficiency and effectiveness of company systems and make data driven decisions
• Determine existing fraud trends by analyzing accounts and transaction patterns.
• Identify system improvements to prevent fraudulent activities