Franchise Partner Operations Specialist

Travellab Africa Group; Gauteng; On-site; ZAR 30 000 - 50 000; Full time

Job summary

An established travel company in Gauteng is seeking a Franchise Administrator to ensure the smooth operation of its franchise network. This role encompasses managing partner applications, providing ongoing support, and maintaining documentation. The ideal candidate will be highly organized, detail-oriented, and possess excellent communication skills. A minimum of 2-5 years in administration within the travel or hospitality industry is essential. This position is based in Century City and aims to enhance the franchise experience.

Qualifications

• Excellent communication skills, both written and verbal.
• Minimum 2-5 years in an administrative position.
• Knowledge of office processes and technology in a travel agency.

Responsibilities

• Manage all new partner applications and documentation.
• Provide operational support to franchise partners.
• Assist in event planning and registration management.

Skills

Communication skills

Organisational skills

Problem-solving

Interpersonal skills

Adaptability

Education

Matric / Office Administration or Travel Diploma qualification

Tools

MS Office (Excel, Outlook, PowerPoint)

CRM systems

GDS (Amadeus or Travelport)

Job description

An established travel company in Gauteng is seeking a Franchise Administrator to ensure the smooth operation of its franchise network. This role encompasses managing partner applications, providing ongoing support, and maintaining documentation. The ideal candidate will be highly organized, detail-oriented, and possess excellent communication skills. A minimum of 2-5 years in administration within the travel or hospitality industry is essential. This position is based in Century City and aims to enhance the franchise experience.