Food & Beverage Manager (M/W) Club Med Resorts South Africa or overseas

Club Med; Gqeberha; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading resort operator seeks a motivated Gentle Organizer (G.O) in Gqeberha, South Africa. This role involves leading a diverse team to ensure exceptional service in Food & Beverage, fostering unforgettable guest experiences, and managing high operational standards. Candidates should be business-oriented, organized, and capable of conflict resolution. Benefits include on-site accommodation, meals, access to resort activities, and tailored training for career advancement.

Benefits

Accommodation provided

Meals included

Access to resort facilities

Tailored training opportunities

Internal mobility opportunities

Qualifications

• Experience in team management and leadership.
• Ability to handle conflicts with initiative.
• Business acumen with a focus on cost control.

Responsibilities

• Guarantee quality of Food & Beverage services.
• Ensure client offers meet guest expectations.
• Manage a team of approximately 150 employees.
• Ensure compliance with hygiene and safety regulations.

Skills

Team management

Conflict resolution

Cost control

Sales performance

Attention to detail

Job description

Who are we?

Club Med was founded in 1950 on the idea that the purpose of life is to be happy. The place to be happy is here. The moment to be happy is now. Since then, our mission has been to create moments of happiness every day and share them with our guests, in nearly 70 Premium and Exclusive Collection Resorts located in the most beautiful destinations in the world. To create these moments of happiness, we have something others don’t: the Club Med Spirit and our five values — kindness, multiculturalism, responsibility, freedom, and a pioneering spirit. Today, Club Med is the world leader in premium all-inclusive vacations. We are more than 25,000 Gentle Organizers (G.O) and Gentle Employees (G.E) from over 110 nationalities and cultures, working in Resorts, offices, and agencies across more than 40 countries.

Your work environment

Each Resort features several restaurants and bars — from large event spaces to more intimate venues — serving our premium all-inclusive offer. Our bars and dining spaces are vibrant hubs for guest and staff interaction, creating the rhythm for each highlight of the day. From themed evenings to festive events, you will work in a diverse, multi-faceted environment where your creativity can flourish. Our refined offer is built on five pillars: creating memorable experiences, surprising guests with a variety of conceptual spaces, promoting well-being for all (including your own), and engaging emotions and senses through design and atmosphere.

You are

• Responsible, with the experience and skills needed to manage a team of managers.
• Organized and meticulous, attentive to detail, capable of handling conflicts with initiative and adaptability.
• Business-oriented, with a strong focus on cost control and sales performance.

You will

• Guarantee the quality of all Food & Beverage services, ensuring proper setup and strict adherence to standards in kitchens, bars, restaurants, and all related services.
• Ensure the client offer meets expectations: personalization, handling complaints, and adapting to guest needs.
• Convert budget objectives into actionable plans to achieve set targets.
• Manage and lead a team of approximately 150 employees to maximize development, training, and achieve both qualitative and quantitative results.
• Ensure compliance with legal and commercial frameworks for Resort sales, as well as strict application of hygiene and safety regulations.

You will be a Gentle Organizer (G.O)

As a G.O, you will carry out your profession with passion while also participating in key moments of our guests’ stay. Whether interacting with them, joining an activity, or showcasing your talents on stage, you will help create unforgettable memories. Being a G.O is much more than just a job — it’s about living and sharing moments of connection and emotion within a multicultural team.

Your Benefits

Focus on your mission, and enjoy the rest!

Discover all the benefits of joining us (depending on the country, these may vary slightly):

• Accommodation provided on site or nearby, and meals included, with a fixed contribution.
• Access to Resort facilities and activities (conditions apply): gym, swimming pool, outdoor activities… plus preferential rates at the boutique, spa, excursions, etc.
• Tailored training throughout your career to develop your skills and progress into new positions.
• Internal and international mobility: over 120 jobs in 70 Resorts worldwide… offering countless career opportunities.