FOOD & BEVERAGE MANAGER – CAPE TOWN – WESTERN CAPE

Tych Business Solutions; Cape Town; On-site; ZAR 200,000 - 300,000; Full time

Job summary

A reputable hospitality management firm in Cape Town seeks an experienced F&B Manager. You will oversee all Food & Beverage outlets, ensuring exceptional guest experiences and operational excellence. Candidates should have 4-5 years of leadership experience in 4- or 5-star hotels, with strong skills in budget management and team development. Proficiency in POS and stock management tools is essential. This role demands a guest-focused and adaptable leader ready to thrive in a fast-paced environment.

Qualifications

• Minimum 4–5 years’ experience in a similar role within a 4- or 5-star hotel environment.
• Strong leadership and team management abilities.
• Excellent interpersonal and communication skills.

Responsibilities

• Manage all Food & Beverage outlets ensuring operational excellence.
• Lead and develop the F&B team to maintain high service standards.
• Monitor financial performance and implement cost-control measures.

Skills

Leadership

Team management

F&B operations knowledge

Budget management

Problem-solving

Attention to detail

Tools

POS systems

Stock management tools

Microsoft Office Suite

Job description

Responsibilities

Candidate will be responsible for managing all Food & Beverage outlets—including restaurants, bars, room service, and banqueting—while ensuring exceptional guest experiences, operational excellence, and strong financial performance.

• Lead, motivate, and manage the F&B team to consistently deliver high service standards.
• Oversee daily operations across all outlets, ensuring smooth service and operational efficiency.
• Manage budgets, monitor financial performance, and implement cost-control measures to maximize profitability.
• Collaborate with the Executive Chef on menu planning and development to ensure innovation and guest satisfaction.
• Enforce the highest hygiene, health, and safety standards in line with company and statutory requirements.
• Monitor inventory, purchasing, and supplier performance to ensure efficient stock management.
• Address guest queries and complaints professionally, ensuring prompt resolution and positive outcomes.
• Conduct regular training and development to enhance team performance and product knowledge.
• Analyze guest feedback, sales reports, and industry trends to identify opportunities for improvement.
• Ensure compliance with brand standards, SOPs, and internal policies.
• Represent the F&B department in management meetings and collaborate across departments for smooth operations.

Requirements

• Minimum 4–5 years’ experience in a similar role within a 4- or 5-star hotel environment.
• Strong leadership and team management abilities with a hands-on and approachable style.
• In-depth knowledge of F&B operations, including restaurants, bars, banqueting, and events.
• Proven track record in managing budgets, controlling costs, and driving revenue.
• Excellent interpersonal, communication, and problem-solving skills.
• High attention to detail and ability to thrive in a fast-paced setting.
• Flexibility to work shifts, weekends, and public holidays as required.
• Proficiency in POS systems, stock management tools, and the Microsoft Office Suite.

Personal Attributes

• Reliable, responsible, and accountable.
• Detail-oriented and committed to service excellence.
• Strong leadership presence with the ability to take initiative and drive results.
• Guest-focused, service-orientated, and approachable.
• Resilient and adaptable with a strong work ethic.
• A team player with a passion for hospitality and people development.