Floor Supervisor

Cotton On Group; George; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A global retail company is looking for a Floor Supervisor in George, Western Cape, to support the Store Manager in enhancing customer experiences. The role involves coaching team members, executing brand directives, and identifying trade opportunities to improve results. Candidates should possess strong leadership and communication skills. The position offers competitive salary and numerous benefits, including discounts and wellness support. Join a diverse team committed to making a positive impact in the community.

Benefits

Competitive base salary

50% off Cotton On Group Brands

Wellness support 24/7

Discounts for family

13th Cheque

Qualifications

• Experience in retail management or supervisory roles.
• Ability to coach and mentor team members.
• Strong communication skills.

Responsibilities

• Support Store Manager and lead the team to enhance customer experiences.
• Execute brand direction in visual merchandising and inventory management.
• Identify trade opportunities and improve departmental results.
• Promote the Cotton On Group Foundation in community projects.

Skills

Leadership

Customer service excellence

Commercial awareness

Team coaching

Job description

Born in Australia, loved around the world.

At Cotton On, we know good style goes well beyond what's in your wardrobe. We’re here to inspire, spark joy and bolster self-expression and creativity. We want our community to feel seen, heard and celebrated, and as a brand, we want to use our voice to make a positive difference in people's lives.

We’re playfully rebellious and always optimistic. Join our world and let's do good things together.

Benefits

• Competitive base salary
• Local and Global career growth – progress your career across our 7 Brands
• 50% off Cotton On Group Brands | Cotton On, Cotton On Body, Cotton On Kids, Rubi Shoes, Typo, Factorie and Supre
• Wellness support 24/7 – mental health, relationships, family + more
• Discounts for you and your family - medical, travel, financial + more
• 13th Cheque

The Role

Floor Supervisors support the Store Manager and enable their team to create great experiences for our customer and drive business outcomes for their Brand Department.

• Own your department and focus on executing Brand direction across VM, trade actions, inventory processes and presentation
• Coach the team to work together in your department in partnership with your Store Management team
• Share feedback with your Manager and team to grow your department performance
• Bring your commercial eye to your department, spot trade opportunities, and find solutions to improve the customer experience and department results
• Embed customer excellence whilst growing Department results through clear planning and direction
• Advocate for the Cotton On Group Foundation, leading the team on how they can make life changing impact on our projects around the world
• Step-up and support your management team in the wider day‑today running of the store as required

It’s more than a job. It’s about making a positive difference in everything we do.

Who are we?

A diverse team of 20,000 around the world who love to think Big and have fun along the way. We develop, reward and recognize our team members, so they can feel empowered to reach their full potential. We know life’s more fun when you’re free to be you and our team bring their point of difference, making us into the unique global retailer we are today.

Being You can take you places at the Cotton On Group. Join us and let’s do good things together.

At Cotton On, we are focused on building a culture centered in belonging, and we are committed to creating workplaces where each individual can show up as their whole self, having an equal opportunity to succeed with us.

We are proud of our diverse global workforce of 20,000 team members from countless nationalities, and we strongly welcome and encourage individuals of all backgrounds to apply with us.

We are focused on bringing more voices, experiences and backgrounds to our workforce as we drive diverse and inclusive outcomes for our team and our customers.

If you have any individual needs in order to fully participate in the recruitment process, please contact us at [e-mail] so we may support you in completing the job application process.