Fixed Term Contract -Telesales Consultant Vitality - Park Square - KZN

Discovery Limited; Durban; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading sales organization in Durban seeks an experienced telesales agent to join their team in Discovery Connect. Responsibilities include achieving daily sales targets and providing high-quality customer service. Ideal candidates will have 1-2 years of outbound telesales experience, Matric, and be fluent in English or Afrikaans. This role emphasizes personal attributes such as being target-driven and self-motivated.

Qualifications

• 1 - 2 years sales experience with outbound telesales environment.

Responsibilities

• Provide good quality service and product knowledge to customers.
• Achieve a daily sales target of 13 sales.
• Process applications after closing sales.
• Maintain good lead conversion rate.

Skills

Target Driven

Team Player

Goal oriented

Self-motivated

Ability to perform under pressure

Adapt to change

Persuasiveness

Resilience/Tenacity

Sound Time Management

Self-managed

Attention to detail

Ability to learn quickly and apply knowledge

Speak fluently (accent neutral) in English/Afrikaans

PC literacy, email, word, excel

Education

Matric

Tertiary qualification

Job description

About Discovery Connect

People increasingly want to transact faster, on their terms, in fluid, and dynamic ways. Discovery Connect facilitates this need as a direct sales channel, leveraging the best of technology with the best in people.

We are often a client’s first impression of Discovery so we must have the best Discovery ambassadors in our team. At the forefront of client acquisition methodology, Discovery Connect continues to be one of the fastest-growing divisions in the group. Representing all product lines (including Discovery Bank) there is an opportunity for forward thinkers, innovators, and people who thrive on complexity in a growing business.

Job Purpose

This position is based in the Discovery Connect Sales call centre, and reports to the sales team leader. The successful individual will be required to conduct Discovery Vitality telesales.

The successful individual will be required to perform on, but not limited to the following key outputs:

• Providing good quality service and good product knowledge to potential customers and Increase level of customer satisfaction.
• Achieving a daily sales target of 13 sales per day and increase revenue.
• Processing each application on system after closing of a sale.
• Good lead conversion rate

Personal Attributes and Skills

• Target Driven
• Team Player
• Goal orientated
• Self-motivated
• Ability to perform under pressure
• Adapt to change
• Persuasiveness
• Resilience/Tenacity
• Sound Time Management
• Self-managed
• Attention to detail
• Ability to learn quickly and apply knowledge
• Speak fluently (accent neutral) English/Afrikaans
• PC literacy, email, word, excel

Qualification & Experience

Essential

• At least 1 – 2 years sales experience with outbound telesales environment
• Matric

Advantageous

• VAP’S Product experience
• Tertiary qualification

Employment Equity

The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.