Five-Star Hotel Operations Executive

The Oyster Box (Umhlanga Rocks, Durban); Umhlanga Rocks; On-site; ZAR 60 000 - 100 000; Full time

Job summary

A prestigious hotel seeks a Hotel Manager to oversee all operations and lead the management team. The ideal candidate will have at least 5 years of Hotel Manager experience in 5-star environments, with a proven ability to enhance guest service and manage staff effectively. Key responsibilities include financial oversight, team development, and maintaining high service standards. Flexibility in hours and excellent communication skills are crucial for success in this demanding role.

Qualifications

• 5 years Hotel Manager experience, 3 years at executive management level.
• 5 years Rooms Management experience in a 5-star Hotel.
• Excellent command of the English language.

Responsibilities

• Oversee all aspects of hotel operations and staff management.
• Ensure high guest service standards and staff performance.
• Lead senior management team to meet business targets.

Skills

Guest interaction and service recovery

Financial analysis

Leadership

Communication skills

Team building

Flexibility

Education

Degree or equivalent qualification

Tools

Microsoft Office (Outlook, Word, Excel)

Micros

Opera

Job description

A prestigious hotel seeks a Hotel Manager to oversee all operations and lead the management team. The ideal candidate will have at least 5 years of Hotel Manager experience in 5-star environments, with a proven ability to enhance guest service and manage staff effectively. Key responsibilities include financial oversight, team development, and maintaining high service standards. Flexibility in hours and excellent communication skills are crucial for success in this demanding role.