Financial Services Representative

Bebeeloan; Durban; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A financial services company in Durban is seeking a Financial Services Representative to effectively communicate with clients and provide suitable loan options. The ideal candidate must have at least 5 years of experience in a call centre, be multilingual preferably in isi Zulu and English, and possess strong sales and administration skills. This role requires clear communication, promoting loans using various marketing techniques, and ensuring confidentiality of customer information.

Qualifications

• 5+ years of experience in a call centre environment.
• Ability to communicate in multiple languages, preferably isi Zulu and English.
• Familiarity with platform skills is essential.

Responsibilities

• Communicate effectively with clients to understand their needs.
• Convince customers to apply for loans through effective sales techniques.
• Promote loans using various marketing methods.
• Listen to customer requirements to meet their expectations.
• Maintain customer information confidentiality.

Skills

Excellent communication skills

Sales skills

Administration skills

Computer skills

Multilingual (isi Zulu and English)

Education

Matric certification

Job description

Job Title :

Financial Services Representative

About the Role

We are seeking a well-groomed and confident financial services representative to effectively communicate with clients, understand their needs, and provide them with suitable loan options.

Main Responsibilities

• Communicate clearly and positively with clients to comprehend their requirements
• Convince customers to apply for a loan by utilizing effective sales skills
• Promote loans using various marketing techniques
• Listen attentively to customer needs to ensure their expectations are met
• Maintain confidentiality of customer information at all times

Requirements

• At least 5 years of experience in a call centre environment with excellent administration and computer skills
• Able to speak and understand multiple languages preferably isi Zulu and English
• Familiarity with platform skills is essential
• Matric certification is mandatory