Field Service Technician - Cape Town

Ultra Pharmaceutical and Medical Placements; Cape Town; On-site; ZAR 300,000 - 400,000; Full time

Job summary

A leading engineering services provider in Cape Town is looking for an experienced Field Service Technician. This role involves maintenance and repair of earthmoving equipment with a focus on troubleshooting and customer service. Candidates must have trade qualifications and at least four years of relevant experience in a field service capacity. Excellent problem-solving skills and proficiency in MS Office are required.

Qualifications

• 4-5 years experience in Auto Electrical on earthmoving equipment required.
• 4-5 years mechanical experience on earthmoving equipment required.
• Must have worked as a Field Service Technician.

Responsibilities

• Perform maintenance, servicing, and repairs on earthmoving equipment.
• Diagnose and troubleshoot electrical and mechanical faults.
• Prepare and submit detailed field reports.

Skills

Analytical skills

Problem-solving

Time management

MS Office proficiency

Safety compliance

Education

Trade Tested Earthmoving Mechanic or Auto Electrician or Diesel Mechanic

Tools

Engine software interface

Job description

Overview

Well known mining and earthmoving equipment company is looking for an experienced Field Service Technician to join their team in Cape Town. Minimum of 4-6 years’ experience is required. Experience must include working on dozers, trucks and excavators.

Purpose of the Role

Reporting to the Field Service Manager, the technician performs tasks in the electrical and mechanical field including maintenance, servicing, component change out, repairs, rebuilds and troubleshooting on earthmoving equipment. Facilitates efficient technical, engineering and after-sales service to customers. Diagnoses, overhauls, repairs, tunes, maintains and services diesel powered earthmoving equipment and machinery in the field as well as in the workshop. Prepares and submits detailed field reports. Maintains professional customer relationships. Adheres to company policies and procedures.

Detects electrical and mechanical faults by using specialized tooling and equipment. Repairs and maintains electrical, hydraulic and mechanical components and systems of diesel-powered equipment including attachments. Follows work assignments received in the form of general oral or written work instructions. Determines the extent of the needed repair and the nature thereof and implements. Performs checks and services on a regular basis and detects possible faults and flaws on affected equipment. Repairs and/or replaces and fits new sections or new parts. Improvises necessary solutions as and when needed.

Travels from one site to another often in remote areas and at unusual work hours or sleep over as required. Works with specialized equipment to perform daily duty requirement. Maintains a good level of physical health and fitness. Always maintains a legal vehicle driver’s license. Adheres to all health and safety legislation.

Product Support Function

Qualifications and Experience Required :

• Trade Tested Earthmoving Mechanic or Auto Electrician or Diesel Mechanic is required
• Experience working on dozers, trucks and excavators is essential
• MS Office – Proficiency in Outlook, Word, PowerPoint and Excel
• Engine software interface experience
• Valid driver’s license
• 4-5 years experience in Auto Electrical on earthmoving equipment is required
• 4-5 years mechanical experience on earthmoving equipment is required
• Must have worked as a Field Service Technician
• Maintaining punctual and high-quality paperwork/reports
• Analytical and problem solver
• Safety and security - observes safety and security procedures
• Time management