Field Sales Specialist

iKhokha; Durban North; Hybrid; ZAR 200 000 - 300 000; Full time

Job summary

A leading Fintech company is seeking a Field Sales Specialist in Durban North to drive customer engagement and expand its client base. You will play a pivotal role in achieving sales targets, prospecting new customers, and managing client relations. The ideal candidate will have a completed Matric, a minimum of 3 years in outbound sales, and strong communication skills. Enjoy a dynamic work environment with hybrid options and competitive benefits.

Benefits

Competitive remuneration and benefits

Hybrid, remote, and in-office work models

Access to on-demand learning

Qualifications

• Field/Outbound sales experience of at least 3 years.
• Strong communication and customer relationship management.
• FICA training is advantageous.

Responsibilities

• Grow customer base and achieve sales targets.
• Prospect new customers in targeted areas.
• Handle customer complaints and provide solutions.

Skills

Excellent communication skills

Intermediate knowledge of Outlook, Word, Excel, PowerPoint

Proven record in sales targets

Education

Completed Matric

Tools

Sales Software

CRM

Job description

iKhokha is a place where chance takers become change makers.
At iKhokha, we’re made to make it. As you'd expect, our pace is fast-moving and ever-changing. We like it that way. As one of the fastest growing Fintech's in Africa we've built a team of global change-makers who want to make an impact. If you believe that you are made to make it, be a chance-taker and help us empower small businesses in South Africa.

Job Description

Ever spotted those cheerful yellow card machines around town? Yep, that's iKhokha, on a mission to revolutionize how small businesses embrace digital payments.
Join our journey by becoming a Field Sales Specialist, contributing to our digital empowerment narrative in unique ways. If you thrive in a lively sales atmosphere, bring that go-getter spirit, and enjoy a good challenge, this role is tailor-made for you.

So, what will you do?

You will be responsible for growing the iKhokha customer base and be accountable for hitting steep sales targets in Durban North.

Trade areas:

We need H U N T E R S who will actively source and find new sales opportunities, build a sales pipeline and most importantly, close deals. If you enjoy a fast paced environment and love a challenge, then keep reading onp>

In addition to the above, you will:

• Prospect and canvass for new customers in targeted areas and targeted industries
• Post-sale call and follow ups, logging all activity and demos with clients
• Promotional or new product upsell/cross sell/service calls
• Research new sales leads, plan country trips and execute plans to acquire new customers
• Ensure all set company Gross Profit, Device sales and Demo targets are achieved on a monthly & quarterly basis
• Complete feedback loops as required which includes Swarm and demo feedback and HubSpot usage and deal pipeline management
• Provide proactive feedback regarding suggested changes or improvements to sales or service procedures that could improve the business
• Sign‑up merchants and assist them with FICA documentation required
• Complimentary follow up visits
• Full focus on specialized campaigns and reporting in detail on this such as top merchant campaign or area targeted campaigns
• Uphold company standards and values at all times when representing the brand
• Monitor competition in the marketplace and share any relevant insights
• Take full ownership and accountability for resolving customer complaints by investigating problems, offering solutions and making recommendations to management.
• Maintain professional and technical knowledge through ongoing self and shared learning.

Qualifications

• Completed Matric

Deal breakers:

• Minimum 3 year’s Field/Outbound Sales experience.
• Previous exposure working within merchant services or banking sector is advantageous.
• Excellent communication skills both verbal and written.
• Intermediate knowledge using Outlook, Word, Excel, PowerPoint, Sales Software & CRM.
• FICA training advantageous.
• Valid driver’s license and own reliable transport is essential.

Additional Skills & Knowledge:

• Proven track record delivering on sales targets and successfully dealing with customer relationships.
• Advanced knowledge of Sales funnel & pipeline management.

Additional Information

Perks of joining the Tribe?

• Work in a high‑growth company with tangible results you're accountable for.
• Enjoy hybrid, remote, and in office work models.
• Competitive remuneration and benefits, including reduced Gap cover rates. Medical Aid and Group Risk scheme contributions.
• Visionary leadership.
• Seize the opportunity for study leave.
• Access to on‑demand learning at your fingertips.
• Experience a friendly, collaborative culture with a team of all‑round‑lever humans(it’s true, we surveyed our Employees, and they told us so).
• If you find yourself at HQ, coffee on tap and a selection of hot beverages provided by our very own onsite Barista.

Stay Sharp!
Job scams are out there, but we’ve got your back. Here’s how to keep it real when applying:

Apply the iK way: Go via our Careers page or verified platforms (Smart Recruiters). We’ll never ask for payment, personal financial details, or anything unusual during the hiring process. If someone does, it’s a scam, report it. If something feels off, pause and confirm the role on our site before responding.

Your journey to join the iKTribe starts with trust and we’re here to keep it simple and secure.