F&B Supervisor - 5★ Luxury Hotel, Sandton

PTY; Sandton; On-site; ZAR 300 000 - 400 000; Full time

Job summary

A luxury hotel in Sandton is seeking a customer-oriented Food & Beverage Supervisor to oversee restaurant operations. The supervisor will manage staff, ensure compliance with food safety regulations, and enhance customer experiences through effective service. Required qualifications include a Matric certificate and prior supervisory experience in hospitality. This position offers the opportunity for career growth in a dynamic environment.

Qualifications

• Proven experience working as a supervisor in the hospitality industry.
• The ability to work in a fast-paced environment.
• The ability to stand for extended periods.

Responsibilities

• Screening, interviewing, hiring, and training restaurant staff.
• Managing restaurant staff's work schedules.
• Conducting regular inspections of the restaurant kitchen.
• Overseeing food preparation and storage compliance.
• Checking in on dining customers about food quality and service.
• Monitoring inventory and ensuring adequate food supplies.
• Monitoring cash flow and settling outstanding bills.
• Reviewing customer surveys for service improvement.
• Resolving customer complaints professionally.

Skills

Effective management skills

Customer service

Problem-solving

Education

High school Matric - Grade 12

Bachelor's degree in business administration or hospitality

Job description

A luxury hotel in Sandton is seeking a customer-oriented Food & Beverage Supervisor to oversee restaurant operations. The supervisor will manage staff, ensure compliance with food safety regulations, and enhance customer experiences through effective service. Required qualifications include a Matric certificate and prior supervisory experience in hospitality. This position offers the opportunity for career growth in a dynamic environment.