Export Documentation Manager

Staff Unlimited Recruitment; Gqeberha; On-site; ZAR 300 000 - 400 000; Full time

Job summary

A recruitment agency is seeking a Documentation Manager in Gqeberha. The role involves processing export documentation and managing shipments, ensuring compliance with regulations. Key qualifications include a matric certificate and experience in sea freight export documentation. Candidates should possess strong organizational and communication skills and the ability to work under pressure. This position may require overtime during peak season.

Qualifications

• Detail-oriented with strong organizational skills.
• Ability to work under pressure and meet deadlines.
• Experience in sea freight export documentation preferred.

Responsibilities

• Process and complete all export documentation accurately.
• Monitor shipment status and documentation progress.
• Provide clients with regular updates on documentation.

Skills

Detail-Oriented

Resilient & Ability to Work Under Pressure

Advanced proficiency in Microsoft Outlook and Excel

Ability to Work Unsupervised

Customer Service-Oriented

Deadline-Driven

Positive Outlook & Team Player

Solution-Oriented Thinking

Strong Communication & Relationship-Building Skills

Strong Organizational Skills

Education

Matric (Grade 12) or equivalent qualification

Qualification in International Trade, Logistics, or related field

Job description

Position:

Documentation Manager Position
Location: Gqeberha

Duties & Responsibilities:

• Export Documentation Management: Accurately process and complete all export documentation in compliance with local and international regulations. This includes, but is not limited to, Bill of Lading, Phytosanitary Certificates, PPECB Export Certificates, Certificates of Origin (COOs), and other related documents.
• Shipment Tracking: Monitor the status and progress of shipments, ensuring that all necessary documentation is completed and processed in a timely manner.
• Follow-Up & Coordination: Actively follow up on the progress of documentation, including courier approvals, bill releases, and other critical milestones to ensure timely and accurate completion of export procedures.
• Documentation Status Updates: Provide clients with regular updates on the status of their documentation and shipments, addressing any queries or concerns promptly.
• Client & Stakeholder Liaison: Serve as a point of contact for clients, shipping lines, and relevant internal departments. Communicate effectively through email, online chats, and phone to ensure smooth coordination of export processes.
• Overtime will be required during peak season.

Skills & Competencies Required:

• Detail-Oriented
• Resilient & Ability to Work Under Pressure
• Advanced proficiency in Microsoft Outlook and Excel
• Ability to Work Unsupervised
• Customer Service-Oriented
• Deadline-Driven
• Positive Outlook & Team Player
• Solution-Oriented Thinking
• Strong Communication & Relationship-Building Skills
• Strong Organizational Skills

Desired Experience & Qualification:

• Matric (Grade 12) or equivalent qualification.
• Any qualification in International Trade, Logistics, or a related field will be considered an advantage.
• Previous experience in sea freight export documentation, particularly in areas such as Shipping Instructions and Phytosanitary Certificates, is highly desirable.