Our client is seeking a dynamic and highly organised Executive Personal Assistant to provide strategic and operational support to a senior business leader. This role is pivotal in driving workflow, ensuring efficient office management, and enhancing executive productivity through proactive planning, coordination, and the use of innovative digital tools.
Key Responsibilities:
Administrative and Executive Support:
- Provide high-level administrative and secretarial support to the executive.
- Leverage digital tools (e.g., Microsoft Copilot) to streamline tasks and enhance productivity.
- Manage office operations to ensure smooth and efficient functioning.
- Oversee the executive’s workflow, deadlines, and priorities to optimise productivity.
- Maintain the executive’s diary, schedule appointments, and coordinate logistics.
- Arrange complex travel plans and compile related documentation.
- Screen and prioritise incoming communication, responding independently where appropriate.
- Coordinate meetings and events, including logistics, catering, agendas, minutes, and action plans.
- Maintain accurate filing systems and ensure easy access to documentation.
- Escalate service-related issues and manage queries with internal providers.
- Monitor and control office supplies and ensure compliance with governance requirements.
- Compile and distribute documents and reports to required standards and timelines.
- Review and track departmental budget reports in collaboration with Finance.
- Coordinate decentralised academy training venues for the region.
Client Engagement and Stakeholder Relations:
- Build and maintain strong relationships with internal and external stakeholders.
- Partner with key stakeholders to understand business needs and priorities.
- Develop service level agreements and ensure consistent, accurate stakeholder communication.
- Promote exceptional client service and ensure fair treatment across all interactions.
Teamwork and Self-Development:
- Foster a positive work culture that promotes productivity and engagement.
- Model leadership behaviours aligned with the company’s values and culture.
- Promote continuous learning, innovation, and collaboration within the team.
- Identify and address personal development needs to support ongoing growth.
- Set and monitor performance goals to meet team and business objectives.
Financial and Governance Support:
- Manage allocated financial and company resources responsibly.
- Support the enforcement of financial policies and procedures to prevent misconduct.
- Apply governance, risk, and compliance frameworks within the role’s area of influence.
Qualifications:
- Matric (Grade 12) or equivalent.
- Post-matric qualification in Office Administration or related field (preferred).
Experience:
- Minimum 5 years’ experience in an executive secretarial role.
- 2–3 years’ experience in office administration and management.