Responsible for supporting all aspects of the Managing Director work by planning, organising, and anticipating requirements well in advance to support the smooth running of the business and providing high-level administrative support to the executives.
BUSINESS AND FINANCIAL ACCOUNTABILITIES
- Update and control relevant budgets i.e Office expenses, stationery, etc
Prepare, reconcile, and track individual expense recons and reimbursements - Reconcile and arrange Petty cash reimbursements
Invoices check/code and expedite for payment - apportion costs where required, to respectiveentities/departments/individuals - Update financial schedules for Board inclusion with the Finance department
- Complete necessary Gifts and Hospitality forms for entertainment
CUSTOMER AND STAKEHOLDER ACCOUNTABILITIES
- Manage the Managing Director and Executive Director's diaries and schedule appointments(internal and external) and any other requests made from time to time.
- Schedule meetings/ Set up video conferencing/webinar/Webex/chorus calls with co-ordinationof time variances and multiple locations to ensure successful trials before commencement.
- Answer and screen telephone calls and handle telephonic requests and queries
- Attend to customer complaints [those that insist on speaking to the Managing Director] andfollow-up with calls to the relevant department and customer.
- Receive visitors from the Managing Director and make all arrangements for their participation inthe meeting.
- Assist other Directors with work-related requests i.e.presentations/conferences etc.
- Maintain a database of all contact details with whom the Managing Directors have arelationship with.
FORMAL LEARNING REQUIREMENTS
- National Diploma in Office Management or equivalent
- Minimum of 5 years as a Personal Assistant
- IT Literacy
- Intermediate to advanced in MS Office packages
- Understanding of the use of technology and processesrelated to the position.
- An understanding of the statutory responsibilities ofrunning an organization.