Executive Assistant

Teleperformance; Cape Town; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading customer service company in Cape Town seeks an Executive Assistant to provide high-level administrative support to the executive team. This role involves managing calendars, preparing meeting materials, and maintaining confidentiality. Ideal candidates will have substantial experience and excellent organizational and communication skills. A qualification in administration is preferred but not mandatory.

Qualifications

• Proven experience as an executive assistant or in a similar role.
• Ability to work independently with minimal supervision.
• Attention to detail and accuracy in work.

Responsibilities

• Manage executive calendars and schedules.
• Prepare and coordinate meeting agendas and presentations.
• Act as liaison between executives and staff.

Skills

Organizational skills

Communication skills

Multitasking

Problem-solving

Confidentiality

Education

Secretarial or admin qualification

5 Years’ experience in a customer-centric environment

Business administration qualification

Tools

Microsoft Office Suite

Job description

Overview

As an Executive Assistant, your primary responsibility will be to provide high-level administrative support to the executive team, such as the COO or other top-level executives. You will be expected to manage a wide range of administrative tasks and ensure efficient operation of the executive office. Your role will require a high level of organizational and multitasking skills, along with the ability to handle confidential information with professionalism and discretion.

Qualifications

Education and specific training:

• Secretarial or admin qualification preferred but not compulsory
• 5 Years’ experience plus working in a customer-centric environment
• Proven experience as an executive assistant or similar role.
• A formal qualification in business administration or a relevant field is preferred but not required

Skills & Attributes

• Excellent organizational and time management skills.
• Strong written and verbal communication skills.
• Ability to prioritize and handle multiple tasks simultaneously.
• Attention to detail and accuracy in work.
• Ability to work independently with minimal supervision.
• Strong problem-solving and decision-making abilities.
• Professionalism, integrity, and confidentiality.

Technical Skills

• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).

Responsibilities

Key Responsibilities and Accountabilities:

• Manage executive calendars and schedules, including arranging meetings, appointments, and travel arrangements.
• Prepare and coordinate meeting agendas, presentations, and other materials needed for executive meetings.
• Act as a liaison between the executive team and staff members, clients, and external stakeholders.
• Screen and prioritize incoming correspondence, emails, and phone calls for the executives.
• Draft and proofread various documents, including emails, reports, and memos.
• Conduct research and compile information for various projects and presentations.
• Assist in the preparation and review of financial reports, budgets, and expense reports.
• Coordinate and organize company events, conferences, and seminars.
• Maintain and update confidential company records and documents.
• Handle sensitive and confidential information with the utmost discretion and professionalism.