Events and Operations Manager

Sandi Crowther Recruitment; Durban; Hybrid; ZAR 200 000 - 300 000; Full time

Job summary

A recruitment agency is seeking a dynamic client-focused professional for an Account Manager position in the Events industry, based in Durban or Johannesburg. Candidates should have a Bachelor's Degree, and a minimum of 3 years of experience in account management or client relations. The role requires excellent organizational skills and financial acumen to oversee event budgets. The package ranges from R 20 000 to R 30 000 monthly, and owning a vehicle is required for this full-time position.

Qualifications

• Minimum 3 years experience in account management or client relationship management.
• Background in Events, Experiential Marketing or Hospitality.
• Must have own vehicle.

Responsibilities

• Build and nurture long-term relationships with clients.
• Plan and deliver events from concept to execution.
• Manage event budgets, tracking expenses.
• Coordinate with suppliers and logistics on-site.
• Create post-event reports for actionable insights.

Skills

Account management

Client relationship management

Event planning

Negotiation

Organizational skills

Education

Bachelor's Degree in Business, Marketing, PR or Communications

Tools

Microsoft Office Suite

Excel

HubSpot

Job description

Reference : DUR003466-LC-1

Remote position based in Durban or Johannesburg.

Are you a dynamic client-focused professional with a passion for creating unforgettable experiences? A fantastic opportunity awaits for a talented individual with strong account management and client relationship experience to join a growing business in the Events industry. A background in Events Banqueting or Hospitality is essential.

Duties & Responsibilities

Your Role Will Include :

• Building and nurturing long-term relationships with clients acting as their primary point of contact
• Planning and delivering events from concept through to execution ensuring every detail aligns with client goals and budget
• Managing event budgets tracking expenses and ensuring cost-effectiveness without compromising quality
• Coordinating with suppliers venues AV providers designers and contractors to deliver seamless events
• Overseeing event logistics on‑site operations and ensuring everything runs smoothly on the day
• Maintaining and managing guest lists in Excel and registration systems including reports and updates
• Leading training and managing event staff and temporary promoters
• Resolving on‑day challenges with professionalism and efficiency
• Creating post‑event reports and providing actionable insights for future improvements
• Identifying new business opportunities within existing accounts to drive client retention and growth

What Were Looking For :

• Bachelors Degree or equivalent experience in Business Marketing PR Communications or related field
• Minimum 3 years experience in account management or client relationship management
• Background in Events Experiential Marketing or Hospitality
• Advanced Excel skills and proficiency with Microsoft Office Suite
• Exceptional organisational and time‑management abilities
• Confident communicator with strong negotiation and leadership skills
• Financial acumen and experience managing event budgets
• A creative problem‑solver with a keen eye for detail and a passion for customer experience
• Ability to thrive in a fast‑paced hands‑on environment
• Must have own vehicle

Apply :

Package & Remuneration

R 20 000 - R 30 000

Required Experience :

Manager

Key Skills

Marketing, Catering, Organizational skills, Hospitality Experience, Management Experience, HubSpot, Event Planning, Events Management, Project Management, Event Marketing, Leadership Experience, negotiation

Employment Type : Full-Time

Experience : years

Vacancy : 1