Entry-Level Sales Associate

La Granson International; Wes-Kaap; On-site; ZAR 50,000 - 200,000; Full time

Job summary

A retail company in South Africa is looking for an Entry-Level Sales Associate to deliver exceptional customer service, assist with product selection, and maintain store appearance. The ideal candidate will have strong communication skills, a positive attitude, and the ability to work in a fast-paced environment. Previous experience is preferred but not required. Flexibility in working hours is essential. Join a dynamic team and help create a positive shopping experience.

Qualifications

• Strong communication and interpersonal skills.
• Ability to work in a fast-paced environment.
• Positive attitude and willingness to learn.
• Flexibility to work weekends, evenings, and holidays.

Responsibilities

• Provide exceptional customer service and assist with product selection.
• Engage with customers to encourage purchases and upsell.
• Maintain store cleanliness and organize merchandise.
• Operate the cash register and handle transactions.

Skills

Communication skills

Interpersonal skills

Basic math skills

Job description

Job Summary

As an Entry-Level Sales Associate, you will be responsible for providing exceptional customer service, assisting customers with product selection, and ensuring a positive shopping experience. You will work as part of a dynamic team to meet sales goals, maintain store appearance, and promote the brand’s products and services.

Key Responsibilities

Customer Service: Greet customers, provide product information, answer questions, and assist in finding products based on customer needs.

Sales Support: Actively engage with customers to encourage purchases, upsell, and promote ongoing sales or promotions.

Product Knowledge: Stay informed about the company’s products, services, and promotions to assist customers in making informed purchasing decisions.

Store Maintenance: Ensure the store is clean, organized, and visually appealing. This includes stocking shelves, cleaning displays, and ensuring merchandise is properly tagged.

Checkout Assistance: Operate the cash register, process transactions, and handle returns and exchanges according to company policies.

Team Collaboration: Work collaboratively with team members to achieve sales goals and maintain a positive work environment.

Customer Satisfaction: Handle customer inquiries or complaints promptly and professionally, ensuring a positive experience and repeat business.

Required Qualifications

Strong communication and interpersonal skills.

Ability to work in a fast-paced environment and handle multiple tasks.

Positive attitude and willingness to learn.

Basic math skills for handling transactions.

Flexibility to work weekends, evenings, and holidays as needed.

Preferred Qualifications

Previous retail or customer service experience (though not required).

Interest in the brand's products or services.

Physical Requirements

Ability to stand for extended periods of time.

Ability to lift or move products up to a specified weight.