Employee Relation Specialist

Level-Up; Durban; On-site; ZAR 200,000 - 300,000; Full time

Job summary

A dynamic supply chain company is seeking an Employee Relationship Specialist to enhance employee engagement and address workplace issues. The role involves mediating conflicts and promoting a collaborative environment. Candidates should hold a Bachelor's degree and have 3-5 years of experience in HR or employee relations, particularly in the FMCG sector. Strong interpersonal and communication skills are essential for this position.

Qualifications

• 3-5 years of experience in employee relations or human resources.
• Experience in FMCG or supply chain industry preferred.
• Proven ability to build trust and rapport.

Responsibilities

• Act as a point of contact for workplace issues and inquiries.
• Foster open communication between management and staff.
• Develop and implement employee engagement initiatives.

Skills

Interpersonal skills

Conflict resolution

Communication

Education

Bachelor's degree in Human Resources or related field

Tools

HR software

Microsoft Office Suite

Job description

The Employee Relationship Specialist will play a crucial role in cultivating a positive employee experience and addressing workplace concerns. This individual will be responsible for developing strategies to enhance employee engagement, resolve conflicts, and promote a collaborative environment within our supply chain operations.

Key Responsibilities:

• Act as a point of contact for employees regarding workplace issues, concerns, and inquiries.
• Facilitate open communication between management and staff to foster a transparent work environment.
• Develop and implement employee engagement initiatives, including surveys, feedback mechanisms, and team-building activities.
• Mediate and resolve conflicts, ensuring fair and consistent treatment of all employees.
• Collaborate with HR to address performance management and disciplinary issues effectively.
• Provide guidance on company policies, procedures, and best practices related to employee relations.
• Conduct training sessions on communication, conflict resolution, and team dynamics.
• Monitor employee satisfaction and engagement levels, providing insights for continuous improvement.
• Assist in the development of an inclusive workplace culture that values diversity and employee contributions.

Qualifications:

• Bachelors degree in Human Resources, Business Administration, or a related field.
• 3-5 years of experience in employee relations or human resources, preferably within the FMCG or supply chain industry.
• Strong interpersonal and communication skills, with the ability to build trust and rapport.
• Proven experience in conflict resolution and mediation.
• Knowledge of labor laws and regulations related to employee relations.
• Proficiency in HR software and Microsoft Office Suite.
• Ability to work independently and collaboratively in a fast-paced environment.