Employee Experience Architect

Woolworths Financial Services; Cape Town; On-site; ZAR 600 000 - 800 000; Full time

Job summary

A leading retail financial service provider is seeking an Employee Experience Manager in Cape Town. This role focuses on enhancing employee experiences across all touchpoints and requires extensive HR knowledge, particularly in culture and change management. Candidates should have a post-graduate degree in Behavioral Sciences and 5-8 years of HR experience. The position aims to align employee processes with business strategy, culture, and values, facilitating an inclusive and engaging work environment.

Qualifications

• 5 – 8 years HR experience.
• 3 – 5 years Change Management experience.
• 3 – 5 years’ experience in Culture or Employee Experience initiatives.

Responsibilities

• Design and improve employee experience across lifecycle.
• Define standards and success measures for Employee Experience.
• Ensure policies reinforce desired employee experience.
• Run New Starter Culture Immersion Programme.
• Partner with leaders to strengthen culture and engagement.

Skills

Employee Experience design and measurement

People process design and optimisation

Strong understanding of People & Culture systems

Business and financial services acumen

Strategic thinking

High emotional intelligence

Advanced analytical abilities

Strong facilitation skills

Education

Post-Graduate Degree in Behavioural Sciences

Relevant Master’s degree

Job description

A leading retail financial service provider is seeking an Employee Experience Manager in Cape Town. This role focuses on enhancing employee experiences across all touchpoints and requires extensive HR knowledge, particularly in culture and change management. Candidates should have a post-graduate degree in Behavioral Sciences and 5-8 years of HR experience. The position aims to align employee processes with business strategy, culture, and values, facilitating an inclusive and engaging work environment.