Emerging Restaurant Operations Leader

Pedros Flame Grilled Chicken; Bloemfontein; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading restaurant chain in Bloemfontein is seeking a manager to oversee restaurant operations. The successful candidate will ensure quality standards, manage stock and orders, and address customer complaints while maximizing profitability and motivating staff. A minimum of one year experience in restaurant and fast-food service is required, along with management and organizational skills. Knowledge of GAAP or Micros is advantageous. This position offers the opportunity to work in a dynamic environment with a focus on excellence.

Qualifications

• Minimum 1 year of related experience in restaurant and fast-food service.
• Experience with GAAP or Micros is advantageous.
• Excellent management, organizational, and customer service skills required.

Responsibilities

• Oversee overall operation of the restaurant/take-away.
• Ensure quality standards and SOPs are maintained.
• Manage stock control, purchasing, and orders.
• Handle customer complaints and maintain service levels.
• Maximize profitability and motivate staff.
• Ensure compliance with health and safety regulations.

Skills

Restaurant and Fast-Food Service experience

Management skills

Organizational skills

Customer Service skills

Problem-solving skills

Tools

GAAP/Micros

Job description

A leading restaurant chain in Bloemfontein is seeking a manager to oversee restaurant operations. The successful candidate will ensure quality standards, manage stock and orders, and address customer complaints while maximizing profitability and motivating staff. A minimum of one year experience in restaurant and fast-food service is required, along with management and organizational skills. Knowledge of GAAP or Micros is advantageous. This position offers the opportunity to work in a dynamic environment with a focus on excellence.