E-Commerce Manager

University of Fort Hare; Cape Town; On-site; ZAR 600 000 - 800 000; Full time

Job summary

A prominent educational institution is seeking an experienced E-commerce Manager based in Green Point, Cape Town. This permanent, office-based position requires driving online revenue growth and managing the end-to-end e-commerce operation. The ideal candidate will have over 5 years of experience in e-commerce, strong analytical skills, and the ability to lead a team. Responsibilities include overseeing website performance, managing P&L, and executing promotional strategies. Competitive compensation is offered for this pivotal role.

Qualifications

• Minimum 5+ years’ experience in e-commerce or digital trading.
• Proven track record of driving online revenue growth.
• Strong commercial acumen managing e-commerce P&L.

Responsibilities

• Own and manage the e-commerce P&L and revenue targets.
• Drive revenue growth through optimisation strategies.
• Lead, manage and develop a team of 8.

Skills

E-commerce management

Digital marketing knowledge

Analytical skills

Team management

Conversion rate optimisation

Tools

Shopify Plus

CMS systems

CRM tools

Job description

Information Technology / Telecommunications

South Africa - Western Cape , Cape Town - Peninsula (Hout Bay / Muizenberg - Cape Point)

Our client in the international e-commerce retail industry is seeking an experienced E-commerce Manager to join their team based in Green Point, Cape Town.
This is a permanent, office-based position where the successful candidate will take full ownership of the end-to-end e-commerce operation, driving online revenue growth, conversion optimisation and overall digital trading performance.

Location:

Green Point, Cape Town (On-site)

Requirements:

• Minimum 5+ years’ experience in an e-commerce, digital trading or online retail management role
• Proven track record of driving online revenue growth and improving conversion rates
• Strong commercial acumen with experience managing e-commerce P&L
• Hands‑on experience with e-commerce platforms and CMS systems (Shopify Plus advantageous)
• Solid understanding of digital marketing channels (SEO, paid media, email marketing, affiliates)
• Experience with conversion rate optimisation (CRO), AOV growth and customer lifetime value strategies
• Strong analytical skills with the ability to interpret data and performance metrics
• Experience managing or leading a team
• Experience with international or multi-currency e-commerce sites (advantageous)
• Knowledge of CRM, personalisation and marketing automation tools (advantageous)

Key Responsibilities:

• Own and manage the e-commerce P&L, revenue targets and digital trading calendar
• Drive revenue growth through optimisation of conversion rate, AOV and customer lifetime value
• Plan and execute promotional campaigns, product launches and seasonal trading strategies
• Manage day‑to‑day website performance on Shopify Plus
• Oversee site merchandising, content management, navigation and onsite search optimisation
• Monitor competitor activity, pricing strategies and market trends
• Analyse performance data to continuously test, learn and optimise digital performance
• Ensure marketing initiatives align with commercial objectives and ROI targets
• Present performance reports and insights to senior stakeholders
• Lead, manage and develop a team of 8
• Work cross‑functionally with marketing, finance and customer service teams
• Manage external agencies and technology partners

How to apply:

• Follow the link to our jobseeker’s page - https://measuredability.com/jobs/
• Search for the job title E-Commerce Manager
• Click apply to submit your CV.