Documentation Clerk (Logistics)

University of Fort Hare; South Africa; On-site; ZAR 50 000 - 200 000; Full time

Job summary

A South African university is seeking a Documentation Clerk to oversee logistics documentation and ensure compliance with procedures. The candidate should have a Matric qualification and 1–3 years of experience in logistics. Proficient in MS Office, especially Excel and Word, the ideal applicant will excel in problem-solving and communication, working closely with internal teams and external partners to maintain accuracy in shipping records. Attention to detail and the ability to work under pressure are essential for this role.

Qualifications

• 1–3 years’ experience in a logistics, transport, or freight environment is essential.
• Proven experience in handling logistics or shipping documentation is mandatory.
• Strong communication skills, both verbal and written, are required.

Responsibilities

• Prepare and process logistics documentation, including delivery notes and invoices.
• Ensure all documentation complies with company procedures and legal requirements.
• Liaise with drivers, warehouse staff, customers, and third-party transporters to resolve discrepancies.

Skills

Logistics documentation handling

Computer literacy

Attention to detail

Organisational skills

Communication skills

Problem-solving ability

Time management

Multitasking

Team player

Education

Matric (Grade 12)

Diploma or certificate in Logistics, Supply Chain, or Administration

Tools

MS Excel

MS Word

Logistics systems

Job description

Warehousing / Logistics / Manufacturing

We are currently looking for a Documentation Clerk who will be responsible for preparing, processing, verifying, and maintaining all logistics and shipping documentation to ensure accurate, compliant, and timely movement of goods.

• Diploma or certificate in Logistics, Supply Chain, or Administration – advantageous
• 1–3 years’ experience in a logistics, transport, or freight environment
• Proven experience in handling logistics or shipping documentation
• Computer literacy (MS Excel, Word, and logistics systems)
• Strong attention to detail and accuracy
• Excellent organisational and administrative skills
• Ability to work under pressure and meet deadlines
• Strong communication skills (verbal and written)
• Problem-solving ability
• Time management and multitasking skills
• High level of accuracy and attention to detail
• Team player with the ability to work independently

Minimum Requirements

• Matric (Grade 12) – essential
• Diploma or certificate in Logistics, Supply Chain, or Administration – advantageous
• 1–3 years’ experience in a logistics, transport, or freight environment
• Proven experience in handling logistics or shipping documentation
• Computer literacy (MS Excel, Word, and logistics systems)
• Strong attention to detail and accuracy
• Excellent organisational and administrative skills
• Ability to work under pressure and meet deadlines
• Strong communication skills (verbal and written)
• Problem-solving ability
• Time management and multitasking skills
• High level of accuracy and attention to detail
• Team player with the ability to work independently

Key Responsibilities

• Prepare and process logistics documentation, including:
  
  • Delivery notes
  • Invoices
  • Bills of lading
  • Proof of delivery (PODs)
  • Waybills and transport documents
• Ensure all documentation complies with company procedures and legal requirements
• Capture and update shipment data accurately on the system
• Verify documentation for accuracy, completeness, and correctness
• File, scan, and maintain physical and electronic records
• Liaise with drivers, warehouse staff, customers, and third-party transporters to resolve documentation discrepancies
• Track outstanding PODs and follow up where required
• Assist with audits and internal controls related to documentation
• Support the operations and finance teams with required paperwork
• Maintain confidentiality of company and client information.
• Supports operational efficiency, regulatory compliance, and customer satisfaction.

How to Apply:
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