District Manager Sales & After Sales East Coast Region

Toyota SA; Sandton; On-site; ZAR 300 000 - 500 000; Full time

Job summary

A leading automotive company is seeking a candidate for the Dealer Operations Department. This role involves regular engagement with dealerships, ensuring adherence to franchise standards, optimizing customer experience, and managing dealership profitability. Candidates must possess an NQF Level 6 qualification in Marketing or equivalent, combined with experience in marketing and sales. Strong communication and PC skills are essential for success in this position.

Qualifications

• NQF Level 6 qualification in Marketing or equivalent.
• Experience in marketing, sales, and dealer business.
• Advanced PC literacy, especially with MS Office and SAP.
• Excellent communication and negotiation skills.

Responsibilities

• Visit and engage with dealerships regularly.
• Ensure adherence to franchise standards.
• Optimize customer experience at dealer level.
• Manage dealership profitability and departmental targets.

Skills

Marketing and Sales Knowledge

Communication Skills

Customer Handling Skills

PC Literacy (MS Office, SAP)

Education

NQF Level 6 Qualification in Marketing or Equivalent

Job description

A vacancy exists in the Dealer Operations Department, which forms part of the Sales & Dealer Network Division and is based in Umhlanga Durban. This position reports to the Regional Sales and After Sales Managers in the East Coast Region.

Key Performance Areas

• Physical visitations/engagement with dealerships on a regular/needs basis
• Adherence to all franchise standards at dealer level
• Optimise Customer Experience at dealer level
• Profitable dealership management
• Implementation and maintenance of operational guidelines at dealer level
• Implementation and maintenance of minimum environmental standards at dealer level
• Management of all departmental targets, New/Used/Parts/Service CPUS
• Management of dealer market share in line with TSAM’s share objectives
• Management of Toyota Development Programs.

Qualifications And Experience Required

• NQF Level 6 - (360 credits) qualification in Marketing or equivalent
• Experience / exposure in marketing, sales and dealer business environment
• PC Literacy (MS Office package - advanced, SAP, e-Toyota)
• Excellent communication and negotiation skills (Verbal and written)
• Good verbal and writing skills
• Basic Financial Skills
• Customer Handling Skills
• Product and general automotive business knowledge
• Automotive Technical background would be an advantage.

Competencies

• Accurate Information gathering and analysis
• Awareness and commitment to our mission
• Awareness of situations and decisiveness
• Communication and sharing of mid to long term plans
• Creation of innovation vision
• Establishing framework and systems for organisational review
• Feedback of evaluation and long-term development of others
• Strategic review of work methods
• Negotiation and good communication
• Relationship building

THIS APPOINTMENT WILL MADE IN LINE WITH THE COMPANY’S EMPLOYMENT EQUITY POLICY.