Dispatch Team Lead

Hello Group Recruitment; Gauteng; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A South African recruitment agency is seeking a Dispatch Team Lead to manage and coordinate dispatch operations within a warehouse. The successful candidate will ensure accurate order fulfilment and compliance with security standards for high-value stock like SIM cards and devices. Responsibilities include leading the dispatch team and driving productivity enhancements. This role is pivotal in maintaining stock traceability and meeting service level agreements. Join us in delivering accessible financial solutions through innovative technology.

Qualifications

• Experience in dispatch management within a warehouse environment.
• Knowledge of handling high-value and serialized stock (e.g., SIM cards, devices).
• Understanding of security and compliance standards such as RICA requirements.

Responsibilities

• Manage and coordinate the dispatch function for accurate order fulfilment.
• Handle high‑value stock according to security and compliance requirements.
• Lead the dispatch team and drive productivity improvements.

Job description

Hello Group is seeking to appoint a dedicated Dispatch Team Lead responsible for managing and coordinating the dispatch function within the warehouse, ensuring accurate order fulfilment, correct stock movement, and timely courier handovers.

The role ensures that high‑value and serialized stock (e.g., SIM cards, devices) is handled according to security and compliance standards, including RICA requirements.

The role also leads the dispatch team, ensures adherence to SLAs, maintains stock traceability, and drives productivity and process improvements.

Responsibilities

• Manage and coordinate the dispatch function within the warehouse, ensuring accurate order fulfilment, correct stock movement, and timely courier handovers.
• Handle high‑value and serialized stock (e.g., SIM cards, devices) according to security, compliance and RICA requirements.
• Lead the dispatch team, ensure adherence to SLAs, maintain stock traceability, and drive productivity and process improvements.

Hello Group is a South African company with a bold mission: to create game‑changing integrated consumer and business services for migrant and marginalized communities. Our focus is on providing low‑cost, easily accessible, and simple‑to‑use financial solutions, all powered by cutting‑edge technology.