Dispatch Supervisor: Lead Logistics & Team Excellence

Decofurn Furniture; Wes-Kaap; On-site; ZAR 150 000 - 200 000; Full time

Job summary

A leading furniture retail company located in South Africa seeks a Dispatch Supervisor to manage all dispatch operations. The ideal candidate should have supervisory experience in warehouse operations, strong customer service skills, and proficiency in office software. The role involves planning routes, managing a team, and ensuring high standards of quality control. Joining this team means being part of a supportive environment that values employee growth and customer satisfaction.

Qualifications

• At least 1 year of supervisory experience in dispatch/warehouse operations.
• Computer-literate — comfortable with Microsoft products.
• Excellent communication and interpersonal skills.

Responsibilities

• Oversee and coordinate the dispatch of stock to customers.
• Manage and lead the dispatch team.
• Plan driver routes and oversee load management.
• Maintain high standards of quality control.
• Resolve customer complaints related to deliveries.

Skills

Customer Focus & Service Excellence

Strong Team Leadership and Communication

Problem Solving & Decision Making

Time Management and Organisation

Technical skills in dispatch & logistics

Education

Matric (Grade 12)

Diploma or degree in distribution/warehouse-related field

Tools

Sage Pastel

Microsoft Word

Excel

Google Sheets

Outlook

Job description

A leading furniture retail company located in South Africa seeks a Dispatch Supervisor to manage all dispatch operations. The ideal candidate should have supervisory experience in warehouse operations, strong customer service skills, and proficiency in office software. The role involves planning routes, managing a team, and ensuring high standards of quality control. Joining this team means being part of a supportive environment that values employee growth and customer satisfaction.