Digital Sales VA

TalentPop App; Remote; ZAR 50 000 - 70 000; Full time

Job summary

A dynamic e-commerce company is seeking a Digital Sales VA who will drive revenue through persuasive outreach and exceptional customer service. This fully remote position demands a self-motivated individual with proven sales and customer support experience. You will engage customers via various platforms to enhance their shopping experiences and ensure conversions. With an emphasis on performance and growth, you can look forward to competitive pay and clear advancement paths. Join us to help brands thrive and achieve your personal career goals.

Benefits

Competitive salary

Paid Time Off (PTO)

Health and Dental Insurance

Performance bonuses

Fully remote work setup

Growth opportunities

Qualifications

• 1+ year of proven remote/online sales experience.
• 1+ year of customer support experience, preferably in e-commerce.
• Elite communication skills with a conversion mindset.

Responsibilities

• Expertly engage in abandoned cart recovery outreach.
• Provide tailored recommendations to enhance customer purchases.
• Deliver exceptional customer service and troubleshoot efficiently.
• Collaborate with a team to refine sales outreach strategies.

Skills

Sales experience

Customer support

Persuasive communication

Tech savvy

Self-motivated

Tools

Shopify

CRM tools

Job description

An Elite, Fully Remote Role Where Your Performance Dictates Your Paycheck and Your Path!

Join TalentPop – Where Top Performers Thrive

Are you a top-tier performer? The kind of person who doesn't just meet goals—you shatter them? TalentPop partners with the world's most dynamic, high-growth e-commerce brands, and we're looking for an elite group of sales-minded individuals to join our team. This isn't just a support role; it's a high-octane, revenue-driving position where your persuasive skills directly translate into unlimited career advancement and premium financial rewards. If you thrive on the thrill of the close, enjoy the freedom of fully remote work, and demand to be recognized and rewarded for your hustle, your search ends here.

Application Process

IMMEDIATE ACTION REQUIRED: APPLICATION FAST-TRACK! To ensure your application is reviewed by the Recruitment Team, you must follow these critical steps exactly. Applications that do not choose 'Brand Concierge' and enter the correct code WILL NOT be reviewed.

• When selecting the position during your application, please choose “Brand Concierge” from the list of available roles.
• In the application form, you’ll be asked for an application code – please enter BCS in that field.

About the Role: The Digital Sales VA

As a Digital Sales VA (internally, E-Commerce Sales Outreach Specialist), you are the revenue hero. You'll be the crucial link that turns near-misses into massive wins for our partner brands. Your primary mission is to capture lost revenue and upscale the customer journey through personalized, persuasive outreach. You will communicate via email, SMS, and live chat to encourage purchases, provide personalized recommendations, and deliver a seamless shopping experience.

What You’ll Do

• The Hunt: Become an expert in Abandoned Cart Recovery, reaching out to potential buyers at the critical moment to close the sale.
• The Conversion: Use your persuasive communication mastery to provide tailored recommendations that guide buyers toward purchasing—increasing Average Order Value (AOV).
• The Impact: Act as a strategic partner, delivering exceptional customer service while troubleshooting issues efficiently to ensure a seamless, friction-free transaction.
• The Strategy: Collaborate with a high-performing team to refine outreach campaigns that maximize sales and drive continuous growth.

Your Blueprint for Success (The Requirements)

• 1+ Year of Proven Remote/Online Sales Experience: You already know how to close a deal and drive revenue without supervision.
• 1+ Year of Customer Support Experience: Comfort and skill in engaging customers via email, chat, or phone (E-commerce experience is a massive advantage).
• Conversion Mindset: You possess elite communication skills and a natural, undeniable ability to convert leads and persuade customers.
• Tech Savvy: Familiarity with platforms like Shopify, CRM tools, or other customer engagement software.
• Self-Motivated: Goal-oriented and able to thrive in a fast-paced remote environment.

Technical Requirements

• A personal PC or laptop with an i5 processor or higher.
• A stable internet connection with a minimum of 15 Mbps upload and download speeds.
• A quiet, professional workspace for calls.

The Irresistible Rewards: Why You’ll Love Working Here

• Financial Freedom & Growth: Enjoy highly competitive base pay paired with guaranteed annual performance-based raises. Your dedication is consistently rewarded and your earning potential grows every year.
• True Work-Life Balance: Generous Paid Time Off (PTO) ensures you have the freedom to rest, recharge, and take care of what matters most—without sacrificing your paycheck.
• Premium Health & Wellness: Choose between comprehensive Health and Dental Insurance or a substantial monthly Health Stipend to keep you feeling your absolute best, always.
• Performance Bonuses & Appreciation: Benefit from Holiday Bonuses as an extra 'thank you' for your commitment and hard work throughout the year.
• Ultimate Remote Flexibility: Say goodbye to the commute forever! Enjoy a 100% fully remote setup that gives you complete control over your environment and schedule.
• Clear Path to Leadership: We don't just hire—we promote. Take advantage of unlimited opportunities for growth and advancement as you move into senior and leadership roles within our rapidly expanding company.

Ready to Turn Conversations Into Conversions? If you're excited about helping brands grow and want to be part of a team that celebrates results, learning, and impact—we want to hear from you. Apply now and start dictating your future with TalentPop.