Digital Marketing Account Manager | Remote Position R10-R15K Based On Experience

The Super Staffers Pty Ltd; Remote; ZAR 200 000 - 300 000; Full time

Job summary

A dynamic digital marketing agency is seeking an Account Manager to ensure seamless project coordination and maintain high client satisfaction. You will manage client inquiries, coordinate project workflows, and collaborate with teams to execute marketing campaigns. The ideal candidate has 1-2 years experience in a digital marketing agency, is proficient in English and Afrikaans, and possesses strong organizational skills. Flexibility for remote work is essential, and having your own equipment is necessary.

Qualifications

• 1-2 years of experience in a digital marketing agency or design agency.
• Strong proficiency in English and Afrikaans, both written and verbal.
• Excellent organizational skills with a keen attention to detail.
• Experience with Agile or Scrum methodologies preferred.
• Ability to thrive in a remote work environment.
• Must have own laptop, cellphone, and backup power option.
• Copywriting or digital marketing skills would be advantageous.

Responsibilities

• Serve as the primary point of contact for client inquiries.
• Coordinate project workflows and deadlines.
• Utilize project management systems to track progress.
• Collaborate with cross-functional teams.
• Maintain detailed records and documentation.

Skills

Excellent communication skills in English

Excellent communication skills in Afrikaans

Organizational skills

Digitally savvy

Proactive attitude

Job description

Company Description

Our client is a dynamic digital marketing agency specializing in creative design and innovative marketing strategies. Their team operates remotely, leveraging technology to deliver exceptional results for their clients.

Position Overview

As an Account Manager, you will play a crucial role in ensuring the seamless coordination of projects and maintaining high levels of client satisfaction. You will act as a traffic controller, managing all client queries and communications with precision and professionalism. This role requires excellent communication skills in both English and Afrikaans, as well as experience with Agile or Scrum methodologies.

Key Responsibilities

• Serve as the primary point of contact for client inquiries and requests, maintaining open lines of communication at all times.
• Coordinate project workflows and deadlines, ensuring timely delivery of tasks and milestones.
• Utilize project management systems to track progress and manage tasks efficiently, providing regular updates to clients and internal teams.
• Collaborate with cross-functional teams to execute digital marketing campaigns and creative projects, ensuring alignment with client objectives.
• Maintain detailed records and documentation for all client interactions and project activities, demonstrating a keen attention to detail.

Requirements

• 1-2 years of experience in a digital marketing agency or design agency.
• Strong proficiency in English and Afrikaans, both written and verbal.
• Excellent organizational skills with a keen attention to detail.
• Experience with Agile or Scrum methodologies preferred.
• Ability to thrive in a remote work environment, with flexibility in working hours.
• Must have own laptop, cellphone, and backup power option for load shedding.
• Copywriting or digital marketing skills would be advantageous.
• Proactive attitude with a commitment to meeting deadlines and exceeding client expectations.

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