Deputy Student Manager

Action Appointments Development Recruitment (Pty) Ltd; Johannesburg; On-site; ZAR 300 000 - 400 000; Full time

Job summary

A professional governance body in Johannesburg is hiring a Deputy Student Manager to support student administration functions. The role requires managing registrations, academic records, and guiding students. Ideal candidates should have a degree and strong administrative skills, along with excellent communication capabilities to handle student queries professionally. This is a permanent, full-time position.

Qualifications

• Experience in academic administration would be advantageous.
• Understanding of the education sector would be advantageous.

Responsibilities

• Register new and existing students in accordance with institutional policies.
• Convert and retain returning students through proactive engagement and support.
• Manage the exemptions process.
• Work on the student information management system.
• Maintain accurate records and documentation.
• Process academic records.
• Liaise with skills development providers.
• Manage the assignments process.
• Manage the work experience process.
• Provide guidance to students on academic processes.
• Address numerous enquiries from students.
• Provide support to the student manager.

Skills

Strong administrative skills

Excellent verbal communication skills

Excellent written communication skills

Organizational skills

Professionalism in student interactions

Education

B Ed, BA, B Com, or CGISA qualification

Job description

Chartered Governance Institute of Southern Africa – CGISA

The Chartered Governance Institute of Southern Africa (CGISA) is the professional body for company secretaries and governance professionals across Southern Africa. Founded in 1909, it is the oldest division of the global Chartered Governance Institute. CGISA provides internationally recognised qualifications and supports its members through technical resources, training, and professional development. Committed to promoting ethical and effective governance, the institute plays an active role in shaping governance standards across the region, including contributions to frameworks like the King Reports.

About the Job

The CGISA is seeking a Deputy Student Manager to support key student administration functions within the Institute. Based in Killarney, Johannesburg, this permanent role manages registrations, exemptions, academic records, assignments, and work‑experience processes while providing timely guidance to students. The position calls for strong administrative skills, excellent communication, and the ability to handle high query volumes professionally. Experience in academic administration or familiarity with the education sector would be an advantage.

Key Responsibilities

Register new and existing students in accordance with institutional policies.

Convert and retain returning students through proactive engagement and support.

Manage the exemptions process.

Work on the student information management system.

Maintain accurate records and documentation.

Process academic records.

Liaise with skills development (tuition) providers.

Manage the assignments process.

Manage the work experience process.

Provide guidance to students on academic processes.

Address numerous enquiries from students.

Provide support to the student manager.

Requirements

Qualifications & Experience:

A degree such as a B Ed, BA, B Com, or CGISA qualification.

Experience in academic administration would be advantageous.

Understanding of the education sector would be advantageous.

Skills & Attributes:

Strong administrative and organisational skills.

Excellent verbal and written communication skills.

Ability to handle high volumes of student interactions with professionalism.