Dedicated Line Manager

ZAF IQVIA RDS Clindepharm; Centurion; On-site; ZAR 600,000 - 800,000; Full time

Job summary

A leading clinical research organization in Centurion is seeking a Clinical Team Manager to oversee staff during clinical studies. Responsibilities include managing team performance, ensuring proper training, and participating in hiring processes. The ideal candidate has a Bachelor's Degree and prior clinical trial experience in a management role. Strong leadership and communication skills are required for this position.

Qualifications

• Prior clinical trial experience including management/leadership experience.
• In-depth knowledge of GCP and ICH guidelines.
• Ability to manage competing priorities.

Responsibilities

• Manage a team of clinical staff to ensure project objectives are met.
• Participate in hiring and onboarding new employees.
• Review and evaluate staff's clinical work quality.

Skills

Leadership skills

Problem-solving skills

Communication skills

Organizational skills

Time management skills

Education

Bachelor's Degree in scientific discipline or health care

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Job description

Job Overview

Manage a team of clinical staff working in support of clinical studies to ensure projects are appropriately resourced and employees are trained and meeting project objectives.

Essential Functions

• Manage staff in accordance with organization’s policies and applicable regulations. Responsibilities include planning, assigning, and directing work, assessing performance and guiding professional development, rewarding and disciplining employees, and addressing employee relations issues and resolving problems.
• Participate in the selection for hiring new employees by conducting candidate review and participating in the interviewing process. Ensure that new employees are properly onboarded and trained.
• Ensure that staff has the proper materials, systems access and training to complete job responsibilities. Provide oversight for the execution of the training plan, SOP review and training experiences, as applicable.
• Participate in the allocation of resources to clinical research projects by assigning staff to clinical studies based on their experience and training.
• Manage the quality of assigned staff's clinical work through regular review and evaluation of work product.
• Identifies quality risks and issues and create appropriate corrective action plans to prevent or correct deficiencies in performance of staff.
• Ensures that staff are meeting defined workload and quality metrics through regular review and reporting of findings as outlined by clinical operations management.
• May collaborate with other clinical teams and other functional leadership to manage project related challenges and to achieve exemplary customer service.
• Participates in corporate or organizational departmental quality or process improvement initiatives.

Qualifications

• Bachelor's Degree Degree in scientific discipline or health care.
• Prior clinical trial experience including experience in a management/leadership capacity.
• In-depth knowledge of applicable clinical research regulatory requirements (i.e., Good Clinical Practice (GCP) and International Conference on Harmonization (ICH) guidelines).
• Good leadership skills.
• Computer skills including proficiency in use of Microsoft Word, Excel and PowerPoint.
• Written and verbal communication skills including good command of English.
• Excellent organizational and problem solving skills.
• Effective time management skills and ability to manage competing priorities.
• Ability to establish and maintain effective working relationships with coworkers, managers, and clients.

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com