Debtors Clerk (Gauteng, Centurion)

Anew Hotels & Resorts Pty; Gauteng; On-site; ZAR 50 000 - 200 000; Full time

Job summary

A prominent hospitality company in South Africa, Gauteng, is seeking a Debtors Clerk to manage effective debtors management across properties. The role involves ensuring timely collections, accurate reporting, and building strong client relationships. Ideal candidates will have accounting experience and strong systems expertise. You will be responsible for monitoring payments, processing statements, and maintaining client communications to support resolutions and satisfaction.

Qualifications

• Experience in accounting roles managing payments and collections.
• Proficient in accounting systems and related software.
• Strong communication skills for relationship building.

Responsibilities

• Monitor client payments and send reminders.
• Process statements and manage queries effectively.
• Build client relationships and support resolutions.

Skills

Accounting experience

Systems expertise

Communication ability

Customer service

Problem‑solving capability

Organization skills

Attention to detail

Team collaboration

Process adherence

Business acumen

Job description

ANEW Hotels & Resorts are looking for a Debtors Clerk to drive effective group-wide debtors management while ensuring timely collections, accurate reporting, and strong client relationships across all properties.

The successful candidate will be based at ANEW Support Office, Gauteng, Centurion.

Key Responsibilities

• Account Management
  • Monitor client payments
  • Send payment reminders
  • Process statements
  • Handle queries
  • Track allocations
  • Maintain records
  • Support reconciliations
  • Generate reports
  • Process applications
  • Manage documentation
• Credit Control
  • Review applications
  • Process new accounts
  • Monitor virtual cards
  • Track commissions
  • Handle agent visits
  • Process LODs
  • Support collections
  • Manage handovers
  • Drive compliance
  • Ensure accuracy
• Client Relations
  • Maintain communications
  • Handle queries
  • Build relationships
  • Support resolutions
  • Drive satisfaction
  • Track feedback
  • Generate reports
  • Support improvements
  • Handle escalations
  • Maintain standards

Required Skills

• Accounting experience
• Systems expertise
• Communication ability
• Customer service
• Problem‑solving capability
• Organization skills
• Attention to detail
• Team collaboration
• Process adherence
• Business acumen

Performance Metrics

• Collection rates
• Query resolution
• Documentation quality
• Client satisfaction
• System accuracy
• Reporting timeliness
• Process efficiency
• Team support
• Compliance standards
• Risk management