Debtors Clerk (Accountants Recieveable)

The Employment Channel; Durban; On-site; ZAR 180 000 - 250 000; Full time

Job summary

A financial service provider in Durban is seeking a candidate with 2-3 years of finance experience and a Grade 12 qualification. The ideal applicant should have strong skills in Microsoft Office and Google, excellent communication abilities, and be able to work independently while managing customer accounts and resolving queries effectively. Attention to detail and problem-solving skills are crucial for success in this role.

Qualifications

• 2 - 3 years' Finance Experience required.
• Corporate office work experience necessary.

Skills

Microsoft Excel

Strong problem-solving ability

Excellent written and oral communication skills

Organizational and time management skills

Attention to detail

Customer service

Education

Grade 12

Tools

Microsoft Office

Google Suite

Job description

Qualifications

• Grade 12
• 2 - 3 years' Finance Experience
• Corporate office work experience

Knowledge and skills required :

• Microsoft Excel, Office and Google
• Must be able to work independently
• Attention to detail
• Must have good numerical ability
• Strong problem-solving ability
• Be able to deal with high volumes and work under pressure
• Results and deadline driven
• Honest, trustworthy and loyal
• Provide high quality customer service
• Excellent written and oral communication skills
• Organizational and time management skills
• Strong administrative skills
• Receipting and allocating customer payments. Capturing payments from remittance advices, proof of payments, deposits slips, etc
• Reconciliation of debtors accounts when required
• Ensuring that any discrepancies regarding credit and debit are attended to
• Liaising with customers, sales representatives and branch managers to resolve customer queries
• Emailing customer statements, copy invoices, credit notes etc.
• Calling customers on an ongoing basis to ensure that all documentation is in place for prompt payment.
• Collection of overdue accounts and reducing delinquencies / debtors days by ensuring that all accounts are paid within their terms and credit limits.
• Mitigating risk by escalating areas of concern / problem accounts
• Identify problematic accounts, and take required action
• Take corrective action on invoices not paid or short paid, either internal or external customers
• Managing customer files including credit applications, credit limit increase documentation, credit vetting and financial info ensuring the file is kept up to date
• Maintaining customer master file ongoing review of customer credit details and ensuring all customer contact details are continuously updated.
• Ongoing risk assessment and review of customer credit limits and requests
• Periodic running and review of credit information reports including bank codes, credit bureau reports, sureties and other security.
• Managing of credit limits within delegated level of authority.
• Daily / weekly / monthly review of credit limits within designated debtors book
• Various ad-hoc duties such as accounts support, month end closing, cash control backup, FICA capturing etc
• Filing