Data Analyst

Abroad Work; Soweto; On-site; ZAR 300,000 - 400,000; Full time

Job summary

A recruiting agency is looking for a Data Analyst in Soweto, South Africa. The role involves developing customer satisfaction goals, addressing complaints, and creating sales plans. Ideal candidates should have experience in optimizing data for business needs and building long-term client relationships. This is a great opportunity to contribute to impactful projects aimed at enhancing customer experience.

Responsibilities

• Create and maintain customer satisfaction goals.
• Address customer concerns and complaints effectively.
• Create sales plans to generate and increase revenue.
• Optimize data to achieve optimum turn-around times.
• Build long term relationships with key clients.

Job description

Data Analyst vacancy in Soweto, South Africa

• Customer journey development – creating and maintaining customer satisfaction goals.
• Create plans to address the business needs which may fluctuate from time to time.
• Addressing customer concerns and complaints in most effective manner.
• Creating sales plans to generate and increase revenue.
• Marketing to optimize data and utilize such to achieve optimum turn-around times.
• Building long term relationships with key clients
• Study competition to find new ways to retain customers
• Collaborate with internal teams.