Customer Support & Sales Pro — Drive Results & Build Trust

CXP are now part of the Huntswood Group; KwaZulu-Natal; On-site; ZAR 50 000 - 200 000; Full time

Job summary

A dynamic customer support company in KwaZulu-Natal is seeking a Customer Support Sales Advisor to deliver exceptional service and convert inquiries into sales. The ideal candidate will possess strong verbal communication, sales ability, and a customer-centric mindset. Minimum requirements include Grade 12 or equivalent, plus a solid background in sales and customer service. The company offers benefits such as medical insurance, attendance bonuses, and extensive training with growth opportunities.

Benefits

Medical Insurance

Group Life Cover

Attendance Bonus - Up to R1750

KPI Bonus

Free Breakfast Monday

Qualifications

• Minimum 12 months sales experience.
• Minimum 12 months customer service experience.
• Recent 1-year unbroken tenure.

Responsibilities

• Provide excellent customer service resolving issues on the first call.
• Convert incoming customer service calls into sales.
• Conduct needs analysis to understand client requirements.

Skills

Excellent verbal communication

Soft Skills

Sales Ability

A solid background in targeted customer service

Attention to detail

Customer centricity

Ability to multitask

Education

Grade 12 or a NQF 4 Equivalent

Job description

A dynamic customer support company in KwaZulu-Natal is seeking a Customer Support Sales Advisor to deliver exceptional service and convert inquiries into sales. The ideal candidate will possess strong verbal communication, sales ability, and a customer-centric mindset. Minimum requirements include Grade 12 or equivalent, plus a solid background in sales and customer service. The company offers benefits such as medical insurance, attendance bonuses, and extensive training with growth opportunities.