Customer Service Consultant

Rightside; Johannesburg; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading logistics firm in Johannesburg is seeking a Customer Service Consultant to enhance client interactions. Ideal candidates should have 2-5 years of experience, preferably in logistics or transportation, and must demonstrate excellent communication and organizational skills. The role requires a team player who can perform well in a high-pressure environment and proficiently use Microsoft Office. Having your own transport is essential for this position.

Qualifications

• Minimum of 2-5 years' experience in customer service.
• Experience in logistics or transportation preferred.
• Ability to communicate professionally via phone and email.
• Must be able to work in a high-pressure environment.

Skills

Customer communication

Active listening

Team player

Organizational skills

Analytical skills

Proficiency in English

Education

Grade 12 certificate

Tools

Microsoft Office

Job description

Our Johannesburg branch based in Kempton Park is looking for a Customer Service Consultant.

Job specifications:

• Minimum of 2-5 years' experience
• Prior experience in logistics or transportation may be preferred or required
• Able to communicate in a professional manner telephonically and have proper email etiquette
• Active listening while remaining calm
• Must be a team player
• Must be able to work in a high-pressure environment
• puter literate (Proficient in Microsoft Office)
• Proficiency in English
• Have own transport
• Grade 12 certificate
• Excellent organization, analytical, and communication skills