Customer Insights Analyst – Pricing & Growth

Vodacom; Durban; On-site; ZAR 686 000 - 1 031 000; Full time

Job summary

A leading telecommunications company in Umhlanga seeks a skilled analyst to conduct deep analysis on product performance and provide strategic recommendations on pricing. The ideal candidate will have a diploma or degree in Data Analytics or a related field, along with 3-5 years of relevant experience. You will monitor competitor products and present findings to stakeholders. The role offers enticing benefits including retirement funds and medical aid.

Benefits

Enticing incentive programs

Retirement funds

Medical aid benefits

Cell phone and data benefits

Exclusive staff discounts

Qualifications

• Matric / Grade 12.
• 3-5 years relevant experience.
• Valid Driver’s licence.
• Knowledge of products is advantageous.

Responsibilities

• Conduct deep analysis on product performance across metrics.
• Provide feedback on pricing and regional deals.
• Support channels with insights and recommendations.
• Continuous monitoring of competitor products.
• Presentation of analysis to stakeholders.
• Drive implementation of customer experience strategies.

Skills

Product pricing analysis

Planning and organising

Performance analysis and reporting

Big data analytics

Ability to build relationships

Education

3 year commercial/Data Analytics/marketing/sales diploma or degree (NQF 6 or higher)

Job description

A leading telecommunications company in Umhlanga seeks a skilled analyst to conduct deep analysis on product performance and provide strategic recommendations on pricing. The ideal candidate will have a diploma or degree in Data Analytics or a related field, along with 3-5 years of relevant experience. You will monitor competitor products and present findings to stakeholders. The role offers enticing benefits including retirement funds and medical aid.